Improving Online Student Success Rates: Using A Holistic Approach To Assess Course Quality

Tuesday, February 9 ~ 1:00-2:30pm (Eastern)

$ 425.00

Go2Knowledge members can access all live and on-demand webinars via your Go2Knowledge site. If you don’t know your Go2Knowledge Member Site, please see our instructions here.

If you have any trouble registering, please contact us at 303-955-0415 or support@ieinfo.org.

The registration fee includes institutional access to the recording for one year.
Register by fax or mail   View/Print webinar description

Challenge

  • Online courses still have a significant gap in student success when compared to in-person classes.
  • Online and remote courses often face extra scrutiny compared to in-person classroom courses when defining and demonstrating quality.
  • Accreditors, college administrators, teachers, and students all want quality online courses, but these different stakeholders sometimes have other priorities and perspectives.
  • Too often, online teachers see online course quality guidelines as restrictive or even punitive.
  • While aiming to produce quality, heavy-handed attempts to enforce online course quality, often alienate teachers and stifle pedagogical creativity and the authenticity that drives student learning and keeps teachers from burning out.


Key Takeaway

Practical online course quality guidelines promote high levels of student learning through efficient course design and by allowing teachers to engage students authentically with robust content and activities within a reasonable weekly workload.

Overview

Everyone wants quality online courses, but the stakeholders involved can approach this shared goal in different and even conflicting ways. Administrators can favor design and pedagogical standardization for quality control, where teachers might focus on creativity, academic freedom, and rigor. At a minimum, students want a course design that is easy to understand and where earning a decent grade isn't too difficult. Approaching online course quality from any one of these perspectives will not lead to meaningful long-term success. On the other hand, a more holistic approach recognizes that, fundamentally, we all care about quality in online courses because we care about student learning in online courses. This focus on student-learning helped the presenter's institution, Front Range Community College, raise its online student success rates by more than 8-percent through an intentional focus on teaching excellence and continuous improvement of online course quality.

In this webinar, participants will consider an approach to online course quality that serves all stakeholders' needs by promoting high student learning levels. While allowing teachers to find meaning and self-actualization within a design framework that minimizes student confusion and provides for necessary administrative review and course scalability. Specifically, participants will examine and analyze a holistic set of guidelines comprised of five interconnected elements:

  1. High course standards with the same rigor/vigor, contact hours, and learning outcomes as other modalities.
  2. Effective course layout and design that minimizes confusion and fosters learning.
  3. Rich and inclusive learning environments that are student-focused and that support equity in student achievement of learning outcomes.
  4. Active teacher and student engagement that fosters productive relationships and drives real learning.
  5. Meaningful assessment and feedback that facilitates student progress toward achieving learning outcomes.


Participants will explore each of these online course quality elements in detail, including theoretical considerations and practical, actionable applications. Topics of focus will include suggested weekly course design templates, workload and pacing guides for teachers and students, best practices for engaging online students, and creating the experience of authentic teacher presence that students crave and that sustains teachers and fosters satisfaction and self-actualization. Also addressed will be issues of equity, universal design, student accommodation needs, faculty training, and professional development, student orientations to online learning, the role of online Student Affairs, and more.

Participants will be encouraged to share their ideas and experiences, ask questions, and to leave with an action plan in mind.

Objectives

  • Reflect on their prior knowledge and propose a definition of online course quality.
  • Reflect on the idea that "quality is a measure of how well something achieves its purpose," and consider online course quality through this lens.
  • Identify various stakeholders concerned with online course quality and compare and contrast their perspectives and goals.
  • Consider the idea that a quality online course is one that serves the goals of students, teachers, and institutions by producing high-level learning in a way that satisfies students and allows teachers to self-actualize.
  • Analyze four pillars of online course quality, including Efficient Layout and Design, Robust Content, Engaged Teaching and Learning, and Continuous Improvement.
  • Review detailed Week 1 and Week 2 templates for online and remote classes that set the stage for students' and teachers' semester-long success.
  • Consider how students view quality in online courses by analyzing a summary of hundreds of Online Master Teacher nominations.
  • Reflect on course quality by considering the most common reasons students complain about their online courses experience.
  • Recognize that the fundamental aspects of a quality course apply equally to all course modalities; online course quality is the same as in-person course quality.
  • Review ways that faculty and instructor professional development is critical to online course quality.
  • Review ways that student orientation and preparation for online learning are crucial to online course quality.
    • Administration
    • Faculty
    • Online Learning
    • Student Services/Affairs
    • Instructional Designers
    • Advising
    • Any educator interested in learning more about online course quality

    Eric Salahub webinar speaker.

    Eric Salahub has been at Front Range Community College in Fort Collins Colorado since 1999 where he teaches philosophy and serves as an instructional coach. In his coaching role, Eric has worked with hundreds of teachers helping them improve their craft in face-to-face, online, and hybrid classes. Over the past 5 years, Eric's main teaching and research focus is in Active Learning and he is the co-creator and director of the Active Learning Institute. In 2018 Eric was named the Colorado Community College's Outstanding Faculty and in 2019 he was awarded the Jerome Wartgow award for Excellence in Teaching with Technology.

    Bio current as of January 2021.


    What is a live webinar?

    A live webinar is an interactive online training. Participants can communicate with the presenter(s) during the event via a live chat feature.

    What is an on-demand webinar and how do I get access?

    An on-demand training is a previously recorded webinar available online which can be accessed anytime, anywhere. You can register for on-demand trainings at any time. You typically receive a link to the recording and handouts within 24 hours of registration.  The recording is a campus access license and is available for one year from the date of the live event.

    How long are the webinars?

    Webinars can be 30, 45, 60, 90 or 120 minutes. Please check each training for the exact timeframe.

    How do I register?

    You can register online by adding the product to your shopping cart. You can also register by fax (1-866-508-0860), email (support@ieinfo.org), or mail by completing the paper-based registration form. The paper-based registration form is unique to each webinar and is available on each product page.

    How do I request accommodations?

    For captioning or any other accommodation, please contact us 7 days in advance. 303.955.0415 or support@ieinfo.org

    When do I register?

    You can register at any time, even the morning of the live event. If the live event has occurred, you can purchase the on-demand training (recording) of the session. You can register for on-demand trainings at any time.

    What is the process for attending a live event?

    The process is as follows:

    • We email participants login instructions approximately 1 week prior to the live event.
    • We email participants a link to the PowerPoint (.pdf) and any additional handouts approximately 1-2 days prior to the live event. Participants can make copies for attendees if desired.
    • We give a courtesy reminder call the day before the live event.
    • On the day of the live event, participants can login 30 minutes prior to the start time. Once logged in, participants can see the PowerPoint slides, ask questions, and make comments via the chat feature.
    • We email participants a link to the recording the Monday following the live event.
    Is there a recording available? And how long is the recording good for?

    Approximately one week after the conclusion of the live webinar, participants will receive a link to the recording which can be forwarded to all faculty and staff for viewing anytime, anywhere. The recording is a campus access license and is available for one year from the date of the live event.

    What are the technical requirements?

    Innovative Educators uses WebEx as its web conferencing provider. If you have not previously attended a WebEx event, please Join a Test Meeting to make sure your computer is compatible with WebEx. Be sure to complete this test prior to the live event. System Requirements - Webex System Requirements

    What equipment is required?

    For individual or small group viewing, a computer with a reliable Internet connection and audio capabilities are all that’s needed. For large group presentations, we recommend a computer with a reliable Internet connection and speakers, as well as an LCD projector. Participants can call in via phone if they are having trouble retrieving the audio over the computer. Please be sure to reserve a meeting room prior to the live event that can accommodate these requirements as well as your attendees. You should reserve the room 30 minutes prior to the webinar start time and you may want to allow at least 15-30 minutes after the webinar for discussion.


    What are the benefits of online training?

    Cost-Effective: No travel required. Online Training is an innovative way to provide your entire faculty and staff with a variety of professional development opportunities for one low price! The more you train the more you save, as the registration fee is per institution, not per person.

    Easy: You will receive a detailed list of instructions via email. If you run into any problems, we're always here to help.

    Practical: Our training sessions focus on the most critical and relevant issues facing educators today. Our primary goal is to provide participants with the information, training, and skills necessary to immediately implement positive change at their institutions.

    Top-Notch Presenters: Our presenters are subject matter experts and recognized in their field.

    Value Added: When you purchase an online training, you also receive a campus-wide access license to the recording for one year. Faculty and staff can access it as often as they like from any location.

    Satisfaction Guaranteed: Our online training is 100% guaranteed. If you are not satisfied, we will give you a credit for a future webinar or on-demand training of your choice (of equal or lesser value).

    How can we use these trainings?

    Flexible Training:

    • Live: Promote and attend a live webinar and debrief immediately following.
    • Hybrid: Distribute the recording to all faculty and staff at the beginning of each month and plan a discussion session at the end of the month to determine how you will implement the strategies presented.
    • On-Demand: Distribute the recording to faculty and staff so they can watch anytime, anywhere.

    In-Service Training: Plan an in-service around a live webinar or schedule a day and time to show the recording in a lecture hall or large conference room and invite faculty and staff to brainstorm and discuss implications for your institution.

    Online Faculty and Staff Learning Communities: Distribute the recording to faculty and staff so they can watch anytime, anywhere.

    Staff Recognition: Develop a program around the webinar with monthly themes and recognize the staff members that implement the best idea related to the theme.

    Team-Building: Utilize these trainings to develop cross-functional and cross-discipline teams to foster collegiality.

    New Employee Training: Include the online training as part of your new employee training program to ensure consistency.

    Implementation and Follow-Up: Use the guide and evaluation materials provided by Innovative Educators to plan, implement, and track your progress.


    How much does a live webinar or on-demand training cost?

    1 Training (Live Webinar or On-Demand Training) - $425 Unlimited connections, campus-wide access license to the recording for one year.

    Package Pricing

    • 2 Trainings - $645 Unlimited connections, recording for one year (campus-wide access)
    • 3 Trainings - $900 Unlimited connections, recording for one year (campus-wide access)
    • 6 Trainings - $1500 Unlimited connections, recording for one year (campus-wide access)
    What type of payment do you accept?

    You may pay with a credit card (American Express, MasterCard or Visa), PO, check, or electronic transfer of funds. You can email us (support@ieinfo.org), call 303-955-0415 or fax 1.866.508.0860.

    Payment terms are net 90 days.

    Where do I send payment?

    Please mail checks and POs to our mailing address:
    Innovative Educators
    3277 Carbon Place
    Boulder, CO 80301

    What is your cancellation policy?

    Below is a breakdown of our cancellation policy.

    • 30 days prior: Full refund
    • 14 days prior: $100 processing fee
    • Fewer than 14 days: Credit toward another IE event. Please note that registration for the live webinar includes access to the recording which you can share, as it is a campus access license. We email the recording the Monday following the live event. For questions, please email us or call 303.955.0415.
    What is included in the Go2K Membership?

    All live Webinars and over 100 pre-selected, on-demand webinars.


    Is the price for Go2K a one-time fee or an annual fee?

    The purchase price for Go2K is an annual fee, which includes access to over 150 live events/year and 100+ on-demand trainings.


    Are their certificates of completion available?

    Your on-demand portal includes automated certificates of completion and can be printed or downloaded after completing the training. The live events do not include automated certificates. However, we can provide you a fillable certificate PDF to share with faculty and staff.


    What kind of reporting is included?

    For your on-demand trainings, we provide you with a monthly usage report as well as an evaluation report. Upon request, we can provide annual or bi-annual registration reports for any live orders.


    How do I register for a live event?

    After you purchase your Go2K membership, we will email you an institution specific password that can be used to register for any live event.


    Can we share the registration coupon code with everyone at our institution?

    Yes. Feel free to share the coupon code with anyone at your institution. Please do not share with anyone outside your institution. We recommend registering 24 hours in advance of the live event.


    How do I access my on-demand trainings?

    After you purchase your Go2K membership, we will email you a link to your on-demand portal that you can share with your entire institution.

    How are colleges using Go2O?

    Colleges are using Go2O in a variety of ways:

    • As a stand-alone online orientation
    • As an online complement to their face-to-face orientation
    • As an online orientation for their distance learners
    • As an online enrollment checklist to ease the registration process

    Does purchase of Go2O include completion reports?

    You can receive completion reports two ways:

    • Automated delivery (ftp dump, email, webhook)
    • Instant access via administrative login

    What is the registration checklist and is it included in my Go2O purchase?

    The online enrollment checklist is designed to walk students through your enrollment process ensuring they make it to the first day of class! The registration checklist is one of the modules available with Go2O. Based on your purchasing level, the module can be a selection or will be included.


    Are there various pricing options available for Go2O?

    Yes, we have 4 pricing levels available.

    • Starter
    • Pro
    • Premium
    • Custom

    Is Go2O ADA compliant and responsive?

    Go2O is ADA accessible and fully responsive on any mobile device, tablet, or computer.

    How are colleges using SL?
    • Recruitment
    • Probation/Interventions
    • Career Readiness
    • Learning Centers
    • TRIO Programs
    • IX Training
    • IV Grants
    • With Advisors & Counselors
    • Extended Learning Institute
    • FYE & Student Success Courses
    • Orientation
    • Online FYE Seminar
    • Extra Credit
    • Financial Aid Appeal
    • College Level English Requirement
    • Supplemental Instruction
    • Target Online Learners
    • Student Disability Office
    • Writing Center
    • Can be required by faculty
    • Student Success Course

    Which workshops are your top rated?

    We take quality seriously, and so all of our workshops are top notch in terms of content and look. However, if we know how you plan to use StudentLingo (FYE, Retention, Probation, TRIO, etc.), we can make workshop recommendations.


    Funding is a little tight, how many workshops can I get for $XX?

    You can buy the entire StudentLingo package (50 workshops) or we offer several a la carte options. Unlike a lot of other software companies, we don’t charge per user, so we can work with any budget. We recommend talking to other departments on campus to increase your purchasing power and to share the cost. Also, we do have a pay model whereby students pay directly. If you are interested in learning more about this option, give us a call.


    Is there an admin view?

    This is a feature of our platform, but comes at an additional cost. With the admin view, you get access to more advanced reporting, and you have it in real time. With the standard membership, you get monthly reports.


    How have other schools leveraged reporting?
    • One of our partners, College of Southern Nevada, used StudentLingo to measure learning outcomes. in a study, one class had access to StudentLingo and the other cohort did not. 92% of the cohort with access to StudentLingo earned a whole letter grade higher than the cohort without StudentLingo.
    • A lot of our partners use the data to justify funding for grants, operating dollars, or for new program development.
    • The evaluation data is particularly useful in identifying what type of learning students prefer and the qualitative takeaways from viewing the workshop.
    • Some of our partners use the data to connect with their student information system, like Banner or Peoplesoft. 
    • I think a great way to get started on how you want to use the data is to ask yourself some questions:
      1. How will I know if StudentLingo was successful?
      2. What do I hope students will gain from access to StudentLingo?
      3. What data is important for me to know in order to show that StudentLingo is a worthwhile purchase?
    What is TutorLingo?

    TutorLingo is a series of 9 online training modules that prepare tutors by providing the basic skills necessary to support their peers in becoming more independent and strategic learners.


    Should the TutorLingo trainings be viewed in any particular order?

    No, each training is a stand-alone workshop, and they can be viewed in any order.


    What is the CRLA?

    The CRLA is a group of student-oriented professionals active in the fields of reading, learning assistance, developmental education, tutoring, and mentoring. In 1989, the CRLA created a training program that is considered ‘best-practice’ for tutor training. A fews years ago, Innovative Educators partnered with the CRLA to create supplementary training modules. Our training supports learning centers in achieving level 1 certification through CRLA.


    Do CRLA members receive a discount on TutorLingo?

    Yes. CRLA members receive a 10% discount on TutorLingo.


    Is there an admin view?

    Yes. The admin view is an upgrade and costs $500, but gives you the ability to access completion data more efficiently and in real time. If you don’t want the admin view, we provide monthly usage reports.

    What is ParentLingo?

    ParentLingo is a go-to resource that institutions can easily share with parents to encourage student independence, growth & success. ParentLingo is a shared resource that recognizes and includes parents as partners in the educational process.


    What is the cost?

    Please contact us for pricing information.  Email kristen@ieinfo.org or 303-955-0415.


    What features are included?

    Standard package:

    • 8 Targeted Modules For Parents Branding (Logo On Every Page)
    • ADA Compliant & Responsive Design
    • Promotional Materials
    • Registration (First Name, Last Name, Email)

    Premier Package:

    • 8 Targeted Modules For Parents Branding (Logo On Every Page)
    • ADA Compliant & Responsive Design
    • Promotional Materials
    • Completion Reports & Standard Evaluations
    • Custom Branding (Logo & Institutional Photos)
    • 3 Additional Registration Points
    • Add & Edit Custom Content
    • Customizable Evaluations & Surveys Advanced Reporting
    • Designated Instructional Designer
    • Flexible Pricing (College Payment Option Or Parents Pay Directly)