Davidson-Davie Community College (DDCC), located in Thomasville, North Carolina, serves a diverse group of 5,000+ curriculum students each semester. To enhance student onboarding and ensure success, DDCC implemented innovative orientation strategies using a comprehensive online platform. The new system, supported by Innovative Educators, provides a tailored experience for various student populations, including traditional students, online learners, high school dual enrollment students, and those in specific programs like allied health.
The platform’s accessible and engaging format, featuring videos, interactive elements, and simplified navigation, has significantly improved the onboarding experience. The platform’s integration with DDCC’s CRM, Slate, ensures efficient communication and seamless transitions from application to enrollment. This strategic approach has resulted in higher student satisfaction and a 21% increase in enrollment for the fall 2024 semester, showcasing the impact of effective onboarding on student success and institutional growth.