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Enhancing Tutor Training Consistency: How CSN Overcame Challenges With TutorLingo Integration

CASE STUDY

The College of Southern Nevada (CSN) struggled with providing consistent, high-quality training for tutors across its three campuses. Coordinating in-person training sessions proved difficult, leading to gaps in skill development and inconsistencies in tutor preparation. With multiple campuses to serve, CSN needed a solution that could standardize training and ensure all tutors received the same level of instruction, regardless of location.

To overcome these challenges, CSN partnered with Innovative Educators to implement TutorLingo, an online training solution tailored to meet their needs. TutorLingo offers engaging videos and quizzes that reinforce key tutoring skills, providing a flexible and scalable way to train tutors remotely. This online platform ensures that all tutors, no matter where they are, receive the same quality of instruction.

Additionally, TutorLingo integrates seamlessly with CSN’s College Reading and Learning Association (CRLA) certification process, ensuring tutors meet national standards for excellence. Today, TutorLingo remains a core component of CSN’s broader efforts to enhance tutor effectiveness, streamline training, and support student success across all campuses.

I went to a tutoring conference, and that’s where I met individuals from Innovative Educators, and I learned about TutorLingo. I went back, and I was like, we have to do this because this is going to help immediately to take training online for our tutors.

Shellie Keller

ABOUT THE INSTITUTION

  • 2-year public community college
  • 9,013 students
  • 3 campuses and 7 learning centers
  • First institution designated as Hispanic Serving in Nevada

CHALLENGES RESOLVED

  • Enabled consistent online training across 3 campuses
  • Addressed the gap of limited staff members available to conduct in- person training
  • Provided a quick solution to implement effective training when CSN consolidated tutoring services.
  • Ensured training flexibility for diverse tutor schedules

KEY STATS

  • Over 31,000 content views
  • Over 400 tutors accessing training content
  • 147 minutes, on average, spent reviewing course content
See how College of Southern Nevada (CSN) uses: TutorLingo