How To Create An Online Success Coaching Program
- Lack of connection with students who often feel lost and isolated, especially during the pandemic
- Attrition issues associated with lackluster academic performance
- Programming needs for at-risk students
- Staffing issues related to supporting students
Participants will understand how to create an online peer coaching program to expand their ability to support their students' success journey.
Students understand the challenges other students face and are great resources to help them become successful in college. This online Peer Coaching program provides a unique service to assist students in their journey to success by providing opportunities to develop academic strategies, set goals, and manage time and occasions to discuss behaviors and habits that may hinder their success. This webinar outlines how to create and sustain an online Peer Coaching program, from recruitment and training to monitoring and reporting.
The University of Central Arkansas Success Coaching Program began in the spring of 2015 as a Pilot Program. With positive results from that semester, the program was fully operational by the fall of that year. As a result of COVID-19, the program has now shifted to a fully online resource. Students who are on Academic Alert or Probation are required to meet with Peer Coaches. However, PCs are available for all students, especially first-time freshmen. We also offer to coach specialized populations such as Honors, Student-Athletes, and transfer students. Each year approximately 500 students meet with a peer coach at least once.
Data has proven that students who meet with PCs at least once, before the mid-point of the semester-end with higher semester GPAs than those who do not meet with a peer coach. We have also found that students marked "at-risk" in two or more courses during our Progress Reporting period are more likely to end the semester on Academic Alert or Probation. Lastly, students who attend two or more sessions and actively work on their goals return to good academic standing in fewer semesters than those who do not meet with a peer coach.
- Identify key components of an online success coaching program
- Identify specific populations of students to target for an online success coaching program
- Define the strategies coaches need to have positive impacts on the students they coach
- Describe options for programming content and delivery
- Discuss mechanisms to recruiting and training ideal students to serve as Peer Coaches
- Determine next steps for creating a new program or refining an existing program
- Student Services/Affairs
- Academic Support Services
- Tutoring/Learning Support
- Any educator interested in learning more about online success coaching
“Navigating college is hard for every student; in some ways, it seems designed that way. Students have to do the work, but they can and should reach out to peer coaches to help them figure out the best strategies for succeeding.”
Nadia Eslinger serves the students of the University of Central Arkansas as the Assistant Director of Student Success. She is a two time graduate of the University of Central Arkansas, Bachelors of Art in History with a Minor in African American Studies (2005), and a Masters of Science in Education in College Student Personnel Services and Administration (2008). Her why is to do all she can, while she can so that her living is not in vain. Nadia believes that every student can succeed if they apply themselves in the classroom, and take advantage of opportunities outside of the classroom. In her role as the Assistant Director of Student Success, Nadia oversees UCA’s Success Coaching Program, Early Alert Progress Reporting, First Generation Scholar Society, and co-manages the Academic Recovery Program. She also serves as the president-elect for Staff Senate and is on several other university committees.
Nadia’s Higher Education career spans over 15 years. During that time she has worked at the University of Georgia in Housing and Residence Life, Arkansas State University also in Housing and Residence Life, and at the University of Central Arkansas where she spent several years as an Academic Advisor before her current role. She is an adjunct instructor at UCA teaching a freshman transition course each fall. All of this has been mostly for fun as her “real” job is a wife and mother. Nadia and her husband Lamar have two children Aidan (15) and Ariah (10) who keep them very busy.
Bio current as of April, 2021
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- One of our partners, College of Southern Nevada, used StudentLingo to measure learning outcomes. in a study, one class had access to StudentLingo and the other cohort did not. 92% of the cohort with access to StudentLingo earned a whole letter grade higher than the cohort without StudentLingo.
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What is TutorLingo?
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The CRLA is a group of student-oriented professionals active in the fields of reading, learning assistance, developmental education, tutoring, and mentoring. In 1989, the CRLA created a training program that is considered ‘best-practice’ for tutor training. A fews years ago, Innovative Educators partnered with the CRLA to create supplementary training modules. Our training supports learning centers in achieving level 1 certification through CRLA.
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