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Support Services For Online Students: Strategies For Success

On-Demand Training
Registration includes institutional access to the recording for one year.
Complimentary Webinar

Description Speaker(s)
Course delivery is not what it used to be. Increasingly, institutions of higher education are moving to online and hybrid class offerings. Critical to answer as this shift occurs is, are these programs providing the necessary support services to help students succeed in the online environment? Further, how do institutions implement support programs that are turnkey and budget-friendly?

This session will explore a series of online tools, services and strategies that faculty and staff can use immediately to provide necessary aid to online students. Participants will learn how to integrate products in creative ways and design a very comprehensive, affordable enterprise solution for online course delivery and student support services.

Participants will:
  • Review the changing needs of our student population
  • Share different methods for maintaining or improving student support given budget decreases
  • Define and describe a variety of online tools institutions can use to provide 24/7 support for online students
  • Explore ways to implement/improve support services for online students
  • Discuss strategies for leveraging resources for acquiring online tools
  • Learn how to access tools you can begin using immediately
  • Identify 3 tools you can use to improve online student support
  • Discover how you can begin to use these tools immediately
Who should attend?
  • 2-year & 4-year institutions
  • Directors/Deans of Online Learning Programs
  • Faculty (full and part-time; on campus and online)
  • Presidents
  • Vice Presidents of Academic Affairs/Instruction
  • Vice Presidents and Deans of Student Services/Affairs
  • Student Services/Affairs Staff
  • Tutoring/Learning Center Directors and Staff

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