Using Data-Based Evidence To Demonstrate The Value Of Learning Centers

Back by popular demand!
Tuesday, December 11 ~ 1:00-2:00pm (Eastern)

$ 425.00

The registration fee includes institutional access to the recording for one year.
Register by fax or mail   View/Print webinar description

Participants will be inspired to demonstrate the true value of their learning center services through multiple types of data sources for campus wide stakeholders. They will learn how to utilize these mechanisms to increase credibility and recognition to maximize their institutional support and impact.

This webinar will address the following challenges faced by learning centers:

  • Lack of visibility/recognition by faculty and administrators
  • Insufficient resources
  • Collecting appropriate data to demonstrate the learning center’s impact
  • Communicating the value of the learning center in reaching institutional retention and graduation goals

This is a very exciting time for campus learning centers because of the national interest in increasing student retention and graduation rates. Although learning centers provide invaluable support to our institutions and make a significant contribution to efforts to increase academic success, most faculty and administrators are woefully unaware of the influence of learning center programs on the success of students, faculty, and staff.

The recent and growing recognition of the importance of grit, resilience, and perseverance has many campus administrators wondering how to address this in their students. Often, however, they fail to recognize that their campus learning center is the unit that has been developing these traits in students, and, with increased financial support, is best equipped to scale up its efforts to make a substantial institutional impact. To realize this potential, learning center leaders must establish a campus-wide presence for the learning center, and implement effective strategies for expanding the center's sphere of influence. Providing data-based evidence of the learning center’s value is key to this effort. This interactive workshop will provide strategies to enable the learning center to achieve significant campus-wide impact and to be recognized as a leader in the institution’s efforts to increase student success.

  • Identify the departments, administrative units, and individuals that will be allies in establishing the value of the learning center
  • Describe the institutional, local and national initiatives mandating that the learning center occupy a central position in efforts to increase student success
  • Explore specific strategies that will demonstrate the impact of the learning center on institutional efforts to increase retention and graduation rates
  • Identify the types of data that can be collected to demonstrate how the learning center contributes to improving student success
  • Develop an action plan that they can begin implementing immediately to move the learning center to a position of prominence that is well supported with university resources
  • Administration
  • Enrollment Management
  • Faculty
  • Human Resources
  • Online Learning
  • Student Services/Affairs
  • Learning Center Staff
  • Faculty Development Center Staff
  • Any educator interested in learning more about increasing the recognition of learning centers
“A learning center professional’s top priority is student success. In constricting fiscal environments it has never been more important to show how center services provide value to the institution in order to maintain adequate resources to serve students.”
Photo of webinar speaker Melissa Brocato.

Melissa Brocato is Assistant Vice President for Student Affairs and past director of the Center for Academic Success (CAS), an NCLCA certified national center of excellence, at Louisiana State University. She has spent 18 years of her 20-year career in education at Center for Academic Success, passionately helping students learn more effectively and think critically.

She has developed and directed initiatives, in collaboration with academic colleges and departments, for tutoring, Supplemental Instruction, metacognitive training programs for at-risk students, and intervention programs for pre-calculus students. She has developed workshops and delivered metacognitive principles to students in transition programs from high school through graduate and professional school, and has assisted in creating an academic coaching program at LSU. Other projects include creation of early warning and intervention systems such as the Early Academic Referral System through MOODLE, and the LSU Academic Intervention Team. Along with her colleagues in the CAS she co-developed content and specific tools to support the teaching of metacognitive learning principles to students and faculty such as the Study Cycle, the Study Group Starter Kit, and Focused Study Sessions.

Through her work with the Center for Academic Success at LSU, Brocato has been able to demonstrate the effectiveness of academic support programs and the teaching of metacognition’s effect on student academic performance, retention, and self-efficacy for all students including those in STEM. Results from assessments on CAS programs indicate a positive impact on student academic performance, including GPA, persistence and degree completion. For example, academic support programs boast a 24% higher first-to-second-year retention rate and more than 30% higher graduation rate for science students utilizing the services when compared to those who do not. Additionally, metacognition programs have been shown to increase first-to-second-year retention rate of at-risk students by up to 21%. Furthermore, students who utilize two or more CAS services have an 86% six-year graduation rate as compared to the overall LSU six-year graduation rate of 65% and a 56% six-year graduation rate for students who do not use any CAS service.


Photo of webinar speaker Saundra McGuire.

Saundra Yancy McGuire is the Director Emerita of the Center for Academic Success and Retired Assistant Vice Chancellor and Professor of Chemistry at Louisiana State University. She is an internationally recognized chemical educator, author and lecturer who has travelled the globe promoting sure-fire strategies to help students, including those underrepresented in science and math professions, to be successful in their coursework and careers. Prior to joining LSU in 1999, McGuire spent eleven years at Cornell University, where she received the coveted Clark Distinguished Teaching Award. Her latest book, Teach Students How to Learn: Strategies You Can Incorporate into Any Course to Improve Student Metacognition, Study Skills, and Motivation, was released in October 2015 and is a Stylus Publications best seller. A student version of this book, Teach Yourself How to Learn: Strategies You Can Use to Ace Any Course at Any Level will be available in January 2018.

McGuire’s most recent accolades include the 2017 American Chemical Society Award for Encouraging Disadvantaged Students to Pursue Careers in the Chemical Sciences and induction into the LSU College of Science Hall of Distinction. She is an elected Fellow of the American Chemical Society (ACS), the American Association for the Advancement of Science (AAAS), and the Council of Learning Assistance and Developmental Education Associations (CLADEA). She received the Presidential Award for Excellence in Science, Mathematics, and Engineering Mentoring in a White House Oval Office Ceremony.

She is married to Dr. Stephen C. McGuire, the James and Ruth Smith Endowed Professor of Physics at Southern University. They are the parents of Dr. Carla McGuire Davis and Dr. Stephanie McGuire, and the doting grandparents of Joshua, Ruth, Daniel, and Joseph Davis.

What is a live webinar?

A live webinar is an interactive online training. Participants can communicate with the presenter(s) during the event via a live chat feature.

What is an on-demand webinar and how do I get access?

An on-demand training is a previously recorded webinar available online which can accessed anytime, anywhere. You can register for on-demand trainings at any time. You typically receive a link to the recording and handouts within 24 hours of registration.  The recording is a campus access license and is available for one year from the date of the live event.

How long are the webinars?

Webinars can be 30, 45, 60, 90 or 120 minutes. Please check each training for the exact timeframe.

How do I register?

You can register online by adding the product to your shopping cart. You can also register by fax (1-866-508-0860), email (support@ieinfo.org), or mail by completing the paper-based registration form. The paper-based registration form is unique to each webinar and is available on each product page.

How do I request accommodations?

For captioning, please contact us 7 days in advance. 303.955.0415 or support@ieinfo.org

When do I register?

You can register at any time, even the morning of the live event. If the live event has occurred, you can purchase the on-demand training (recording) of the session. You can register for on-demand trainings at any time.

What is the process for attending a live event?

The process is as follows:

  • We email participants login instructions approximately 1 week prior to the live event.
  • We email participants a link to the PowerPoint (.pdf) and any additional handouts approximately 1-2 days prior to the live event. Participants can make copies for attendees if desired.
  • We give a courtesy reminder call the day before the live event.
  • On the day of the live event, participants can login 30 minutes prior to the start time. Once logged in, participants can see the PowerPoint slides, ask questions, and make comments via the chat feature.
  • We email participants a link to the recording the Monday following the live event.
Is there a recording available? And how long is the recording good for?

Approximately one week after the conclusion of the live webinar, participants will receive a link to the recording which can be forwarded to all faculty and staff for viewing anytime, anywhere. The recording is a campus access license and is available for one year from the date of the live event.

What are the technical requirements?

Innovative Educators uses WebEx as its web conferencing provider. If you have not previously attended a WebEx event, please Join a Test Meeting to make sure your computer is compatible with WebEx. Be sure to complete this test prior to the live event. System Requirements - Webex System Requirements

What equipment is required?

For individual or small group viewing, a computer with a reliable Internet connection and audio capabilities are all that’s needed. For large group presentations, we recommend a computer with a reliable Internet connection and speakers, as well as an LCD projector. Participants can call in via phone if they are having trouble retrieving the audio over the computer. Please be sure to reserve a meeting room prior to the live event that can accommodate these requirements as well as your attendees. You should reserve the room 30 minutes prior to the webinar start time and you may want to allow at least 15-30 minutes after the webinar for discussion.


What are the benefits of online training?

Cost-Effective: No travel required. Online Training is an innovative way to provide your entire faculty and staff with a variety of professional development opportunities for one low price! The more you train the more you save, as the registration fee is per institution, not per person.

Easy: You will receive a detailed list of instructions via email. If you run into any problems, we're always here to help.

Practical: Our training sessions focus on the most critical and relevant issues facing educators today. Our primary goal is to provide participants with the information, training, and skills necessary to immediately implement positive change at their institutions.

Top-Notch Presenters: Our presenters are subject matter experts and recognized in their field.

Value Added: When you purchase an online training, you also receive a campus-wide access license to the recording for one year. Faculty and staff can access it as often as they like from any location.

Satisfaction Guaranteed: Our online training is 100% guaranteed. If you are not satisfied, we will give you a credit for a future webinar or on-demand training of your choice (of equal or lesser value).

How can we use these trainings?

Flexible Training:

  • Live: Promote and attend a live webinar and debrief immediately following.
  • Hybrid: Distribute the recording to all faculty and staff at the beginning of each month and plan a discussion session at the end of the month to determine how you will implement the strategies presented.
  • On-Demand: Distribute the recording to faculty and staff so they can watch anytime, anywhere.

In-Service Training: Plan an in-service around a live webinar or schedule a day and time to show the recording in a lecture hall or large conference room and invite faculty and staff to brainstorm and discuss implications for your institution.

Online Faculty and Staff Learning Communities: Distribute the recording to faculty and staff so they can watch anytime, anywhere.

Staff Recognition: Develop a program around the webinar with monthly themes and recognize the staff members that implement the best idea related to the theme.

Team-Building: Utilize these trainings to develop cross-functional and cross-discipline teams to foster collegiality.

New Employee Training: Include the online training as part of your new employee training program to ensure consistency.

Implementation and Follow-Up: Use the guide and evaluation materials provided by Innovative Educators to plan, implement, and track your progress.


How much does a live webinar or on-demand training cost?

1 Training (Live Webinar or On-Demand Training) - $425 Unlimited connections, campus-wide access license to the recording for one year.

Package Pricing

  • 2 Trainings - $645 Unlimited connections, recording for one year (campus-wide access)
  • 3 Trainings - $900 Unlimited connections, recording for one year (campus-wide access)
  • 6 Trainings - $1500 Unlimited connections, recording for one year (campus-wide access)
What type of payment do you accept?

You may pay with a credit card (American Express, MasterCard or Visa), PO, check, or electronic transfer of funds. You can email us (support@ieinfo.org), call 303-955-0415 or fax 1.866.508.0860.

Payment terms are net 90 days.

Where do I send payment?

Please mail checks and POs to our mailing address:
Innovative Educators
3277 Carbon Place
Boulder, CO 80301

What is your cancellation policy?

Below is a breakdown of our cancellation policy.

  • 30 days prior: Full refund
  • 14 days prior: $100 processing fee
  • Fewer than 14 days: Credit toward another IE event. Please note that registration for the live webinar includes access to the recording which you can share, as it is a campus access license. We email the recording the Monday following the live event. For questions, please email us or call 303.955.0415.
What is included in the Go2K Membership?

All live Webinars and over 100 pre-selected, on-demand webinars.


Is the price for Go2K a one-time fee or an annual fee?

The purchase price for Go2K is an annual fee, which includes access to over 150 live events/year and 100+ on-demand trainings.


Are their certificates of completion available?

Your on-demand portal includes automated certificates of completion and can be printed or downloaded after completing the training. The live events do not include automated certificates. However, we can provide you a fillable certificate PDF to share with faculty and staff.


What kind of reporting is included?

For your on-demand trainings, we provide you with a monthly usage report as well as an evaluation report. Upon request, we can provide annual or bi-annual registration reports for any live orders.


How do I register for a live event?

After you purchase your Go2K membership, we will email you an institution specific password that can be used to register for any live event.


Can we share the registration coupon code with everyone at our institution?

Yes. Feel free to share the coupon code with anyone at your institution. Please do not share with anyone outside your institution. We recommend registering 24 hours in advance of the live event.


How do I access my on-demand trainings?

After you purchase your Go2K membership, we will email you a link to your on-demand portal that you can share with your entire institution.

How are colleges using Go2O?

Colleges are using Go2O in a variety of ways:

  • As a stand-alone online orientation
  • As an online complement to their face-to-face orientation
  • As an online orientation for their distance learners
  • As an online enrollment checklist to ease the registration process

Does purchase of Go2O include completion reports?

You can receive completion reports two ways:

  • Automated delivery (ftp dump, email, webhook)
  • Instant access via administrative login

What is the registration checklist and is it included in my Go2O purchase?

The online enrollment checklist is designed to walk students through your enrollment process ensuring they make it to the first day of class! The registration checklist is one of the modules available with Go2O. Based on your purchasing level, the module can be a selection or will be included.


Are there various pricing options available for Go2O?

Yes, we have 4 pricing levels available.

  • Starter
  • Pro
  • Premium
  • Custom

Is Go2O ADA compliant and responsive?

Go2O is ADA accessible and fully responsive on any mobile device, tablet, or computer.

How are colleges using SL?
  • Recruitment
  • Probation/Interventions
  • Career Readiness
  • Learning Centers
  • TRIO Programs
  • IX Training
  • IV Grants
  • With Advisors & Counselors
  • Extended Learning Institute
  • FYE & Student Success Courses
  • Orientation
  • Online FYE Seminar
  • Extra Credit
  • Financial Aid Appeal
  • College Level English Requirement
  • Supplemental Instruction
  • Target Online Learners
  • Student Disability Office
  • Writing Center
  • Can be required by faculty
  • Student Success Course

Which workshops are your top rated?

We take quality seriously, and so all of our workshops are top notch in terms of content and look. However, if we know how you plan to use StudentLingo (FYE, Retention, Probation, TRIO, etc.), we can make workshop recommendations.


Funding is a little tight, how many workshops can I get for $XX?

You can buy the entire StudentLingo package (48 workshops) or we offer several a la carte options. Unlike a lot of other software companies, we don’t charge per user, so we can work with any budget. We recommend talking to other departments on campus to increase your purchasing power and to share the cost. Also, we do have a pay model whereby students pay directly. If you are interested in learning more about this option, give us a call.


Is there an admin view?

This is a feature of our platform, but comes at an additional cost. With the admin view, you get access to more advanced reporting, and you have it in real time. With the standard membership, you get monthly reports.


How have other schools leveraged reporting?
  • One of our partners, College of Southern Nevada, used StudentLingo to measure learning outcomes. in a study, one class had access to StudentLingo and the other cohort did not. 92% of the cohort with access to StudentLingo earned a whole letter grade higher than the cohort without StudentLingo.
  • A lot of our partners use the data to justify funding for grants, operating dollars, or for new program development.
  • The evaluation data is particularly useful in identifying what type of learning students prefer and the qualitative takeaways from viewing the workshop.
  • Some of our partners use the data to connect with their student information system, like Banner or Peoplesoft. 
  • I think a great way to get started on how you want to use the data is to ask yourself some questions:
    1. How will I know if StudentLingo was successful?
    2. What do I hope students will gain from access to StudentLingo?
    3. What data is important for me to know in order to show that StudentLingo is a worthwhile purchase?
What is TutorLingo?

TutorLingo is a series of 9 online training modules that prepare tutors by providing the basic skills necessary to support their peers in becoming more independent and strategic learners.


Should the TutorLingo trainings be viewed in any particular order?

No, each training is a stand-alone workshop, and they can be viewed in any order.


What is the CRLA?

The CRLA is a group of student-oriented professionals active in the fields of reading, learning assistance, developmental education, tutoring, and mentoring. In 1989, the CRLA created a training program that is considered ‘best-practice’ for tutor training. A fews years ago, Innovative Educators partnered with the CRLA to create supplementary training modules. Our training supports learning centers in achieving level 1 certification through CRLA.


Do CRLA members receive a discount on TutorLingo?

Yes. CRLA members receive a 10% discount on TutorLingo.


Is there an admin view?

Yes. The admin view is an upgrade and costs $500, but gives you the ability to access completion data more efficiently and in real time. If you don’t want the admin view, we provide monthly usage reports.

What is ParentLingo?

ParentLingo is a go-to resource that institutions can easily share with parents to encourage student independence, growth & success. ParentLingo is a shared resource that recognizes and includes parents as partners in the educational process.


What is the cost?

Please contact us for pricing information.  Email kristen@ieinfo.org or 303-955-0415.


What features are included?

Standard package:

  • 8 Targeted Modules For Parents Branding (Logo On Every Page)
  • ADA Compliant & Responsive Design
  • Promotional Materials
  • Registration (First Name, Last Name, Email)

Premier Package:

  • 8 Targeted Modules For Parents Branding (Logo On Every Page)
  • ADA Compliant & Responsive Design
  • Promotional Materials
  • Completion Reports & Standard Evaluations
  • Custom Branding (Logo & Institutional Photos)
  • 3 Additional Registration Points
  • Add & Edit Custom Content
  • Customizable Evaluations & Surveys Advanced Reporting
  • Designated Instructional Designer
  • Flexible Pricing (College Payment Option Or Parents Pay Directly)