Top 5 Webinars From 2018

Available On-Demand!

$ 995.00
If you have any trouble registering, please contact us at 303-955-0415 or

Our Top 5 For $995!

The registration fee includes institutional access to the recording for one year.
Register by fax or mail   View/Print webinar description

How To Retain First-Year Students: Helping Them Navigate Emotional, Motivational & Social Challenges

Beginning a college career can be both exhilarating and anxiety-producing for students. While the transitions and adjustments may differ from student to student, the fact remains that everyone experiences some level of challenge in their first year.

It will help us (and our students) to remember that these adjustments go beyond academic issues. Financial, motivational, social, and emotional issues can create roadblocks to success as well. While student success depends on academic skills, resilience in school and life depends on how well students can navigate these non-academic challenges. When it comes to student attrition, challenges in areas such as housing, personal safety, off-campus employment, and dependent care can outweigh academic factors.

This repeat webinar will place essential non-academic success skills (relationship building, resource identification and utilization, priority management, and habits of personal well-being) within a framework of underlying principles of student success. Participants will examine how to connect academic and non-academic challenges to specific strategies they can apply immediately. The overarching goal is to consider how we help students navigate college life without the support network they are used to having close at hand. And, in some cases, how to help students develop a support network for college where has not or does not exist for them. Participants will also be able to identify and consider their own institutional and classroom strategies that can improve student retention and persistence rates. Finally, participants will begin to develop their own call-to-action implementation plan to enhance student retention and persistence on their campuses.

Retention: Assessing Why Students Stay & Why They Leave

Nationwide, institutions craft initiatives to increase retention rates. Retention coordinators are appointed, intervention programs are put into place, and special courses are offered for target populations. Still, effective retention results can be elusive.

Effective student retention initiatives examine reasons why students persist and the factors or conditions that may push them away from campus. In doing this, we focus on non-cognitive factors as well as academic factors that can improve opportunities for persistence and completion. If these factors are ignored, we do it at the institution’s and students’ peril. This repeat webinar will examine some of the root causes of student attrition, as well as the critical points at which students lose momentum and become attrition “statistics.” Participants will be challenged to examine why students stay at a particular institution and why they leave. Some of these factors can be controlled, and some cannot. A critical piece of analysis is to identify what an institution (and its faculty and administration) can “fix” and what it cannot “fix.” Participants will review the connection between the underlying principles of student success and student persistence at their respective institutions. A few examples from around the nation will be spotlighted during the webinar. Additionally, the facilitator will help you examine “weak signals” from the future when it comes to retention. What signs have you noticed that what you do today (2018) may not be enough or even work in 2023 and beyond? Rather than staying mired in historically-based best practices, how can these weak signals help your institution prepare future-based initiatives?

This webinar will leave you with a “Call-to-Action” so that you can immediately apply webinar strategies and insights.

Training Front Office Staff: Handling Difficult & Disruptive Behaviors

Have you ever dealt with a frustrated, demanding, or threatening student, parent or even a fellow staff member? If you’ve worked the “front lines” of customer service in higher education, you have had this experience. Most often, you are “broadsided” to the point where you are at a loss for words, defensive or even fearful. When this happens, it is often difficult to recover and continue to work toward a solution. Instead we are often caught up in the negative situation and our own reactions, and these interactions end badly for all involved. Are your frontline staff members trained to effectively deal with the various levels of frustration, emotions and escalations that often occur?

As we know, problems can occur in every area across campus and at varying levels of severity. Student demands can be vast and unrealistic, and yet we are still here to serve. Students, parents and even staff members may complain, yell, make a scene in front of others, and even become threatening to the point of needing to request campus safety support. So how can you handle the difficult or disruptive customer in a positive and safe manner?

This webinar will offer practical advice and tips for frontline staff on how to work with frustrated and difficult students, in person, on the phone, or through email. The presenter will discuss ways to prevent problems before they start, reduce escalation and conflict, and hopefully turn a negative into a positive.

Motivational Interviewing In Advising: Applications For Probationary Students, Career Exploration & Behavior Change

Motivational Interviewing is an approach designed to initiate behavior change based on intrinsic motivation. The approach uses the principles of Carl Rogers' person-centered interviewing and strategies designed to facilitate and promote positive behavioral change. Motivational Interviewing is defined as “a client-centered, directive method for enhancing intrinsic motivation to change by exploring and resolving ambivalence. Professional academic advisors work with students in the decision-making process. These decisions may be related to majors, courses, and careers but also personal decisions about behaviors that influence the student's ability to achieve success in college. Decisions related to study habits, health behaviors, alcohol, drug use, and relationships impact the likelihood of success or failure in the student's academic career. Often change is necessary and required if the individual is to grow and develop. MI is a collaborative, person-centered partnership of guiding to elicit and strengthen motivation for change based on the four general principles of (a) expressing empathy, (b) developing discrepancy, (c) rolling with resistance, and (d) supporting self-efficacy. The advisor is in a primary position to assist the student in behavior change.

Developmental advising includes providing scaffolding to give the student the opportunity to practice decision-making and problem-solving skills. The spirit of Motivational Interviewing is based on the principles of collaboration, evocation, and autonomy. The advisor and student are in a partnership that respects the student's aspirations and goals. Research has demonstrated motivational interviewing to be effective in the health domains of diet, exercise, and diabetes. Motivational Interviewing has been demonstrated to be an effective approach for behavior change and is a promising technique for using in academic advising.

This workshop will focus on the use of Motivational Interviewing in the advising setting and will include the following sections:

  • Introduce Motivational Interviewing
  • Discuss the spirit and principles of Motivational Interviewing
  • Discuss the Transtheoretical Model and the behavior change process
  • Examine practical applications of Motivational Interviewing to advising

Success Coaching: A Holistic Approach For At-Risk Students

We all have at-risk students on our campus, right? And, we all want them to succeed, but how do we get there? Success for this population is largely dependent on the right mix of ingredients – planning, teamwork, engagement, connection, and mentoring being a few key components. Student success coaching has gained recent popularity and can be a powerful tool for campuses looking to connect with their at-risk student population. With significant focus on the success coaching relationship, colleges are seeing positive spikes in performance, increased connection with faculty and staff, and greater participation in campus and community activities.

In this webinar, we will demonstrate how to create environments conducive to success for at-risk students. By focusing on the structure and strengths of the student success coaching team (recruitment & training), along with the effects of key components of a student success coaching model (system) for this population of students, we will share successful, data-based engagement and retention strategies. We will also discuss dynamics of the success coaching playbook, success coaching techniques, student classification levels, building student accountability and ownership, internal and external engagement, and collaborative use of campus activities and resources. Participants will learn how to measure and increase institutional readiness and capacity, as well as how to effectively engage at-risk students in the campus climate. Many of the strategies presented can be used to develop comprehensive engagement and mentoring programs for at-risk students that can improve retention and graduation rates.

Photo of webinar speaker Steve Piscitelli.

Webinars 1 & 2 will be presented by:

Steve Piscitelli is a recognized teacher, author and workshop facilitator.

Steve draws on his (33) years of classroom and professional development experience to connect with his audience on a practical level. Recently “retired” from Florida State College at Jacksonville, he remains actively involved with faculty and administrator training across the nation. Additionally, he writes a weekly blog and produces a monthly podcast channel, both of which address the topics of growth and resilience.

He recently released his eleventh book, Stories about Teaching, Learning, and Resilience: No Need to be an Island, which encourages educators to embrace the power of collaboration. Thirty-seven scenarios—based on real educational issues—bring The Seven Rs of Success to life.

Steve has written two student success textbooks (both in their 3rd edition with Pearson Education). The University of Texas/NISOD has published four of his articles addressing the principles of teaching and learning success.

In 2015, Florida State College at Jacksonville named Steve as one of the "Fabulous 50." Nominated by students, this recognition honored "talented and dedicated faculty and staff.” Steve also received special recognition from Jacksonville University with the addition of his name to the list of "Alumni You Ought to Know."

In 2014, Steve delivered a TEDx talk: “Awareness, Assumptions and Actions: Why Do You Do What You Do?”

Steve lives the mantra that “Life is too short to associate with negative people, pessimistic attitudes, and ‘breaking news’ alerts.” He and his wife of more than forty years, Laurie, along with his canine companion, Roxie, live in Atlantic Beach, Florida. And, by the way, Roxie and Steve have been busy training to be certified as a pet therapy team for their community.

For more information and resources, please visit

Photo of webinar speaker Bitsy Cohn

Webinar 3 will be presented by:

Bitsy Cohn is the past Director of Credit for Prior Learning, for the Colorado Community College System. Prior to this she worked for 22 years at Front Range Community College in Fort Collins Colorado as the Director of Learning Opportunity Center Services.  She holds a BA in English and an MS in Organizational Leadership with a specialization in Online Teaching and Learning. Over the course of a 29 year career she has gained expertise in community college student affairs, customer service, conflict management, post-secondary disability services, at-risk retention strategies and credit for prior learning assessment.  Since retiring from the Colorado Community College System, Bitsy has been working as a higher education consultant through her business Cohn Solutions Group, LLC.

Photo of webinar speaker Robert Pettay

Webinar 4 will be presented by:

Dr. Robert Pettay has been working in higher education as an advisor and instructor for twenty years. Dr. Pettay has conducted multiple workshops on the use of motivational interviewing in advising and published in both advising journals and a book chapter in advising techniques. Dr. Pettay has also used Motivational Interviewing as a component of funded projects with both college students and high school students. 

Photo of webinar speaker Derek Moore.

Webinar 5 will be presented by:

Derek Moore, Ed.D., is the Vice President for Student Services at South Arkansas Community College. In addition to serving on the President’s Executive Cabinet, Dr. Moore is responsible for providing campus-wide leadership for the student services division, which includes enrollment management, recruitment, retention, student success, Testing and Learning Center, counseling, coaching/advising, tutoring, financial aid, student activities/organizations/sports, college transition/transfer, grant programs, and staff within the division.

Dr. Moore has contributed to and presented at numerous venues (local, statewide, & National) focusing on student success. Most recently, he was a keynote speaker at the Transforming Student Success conference, hosted by the University of Central Florida. In previous years, he has presented at the annual The First Year Experience conference highlighting strategies for men of color. He has been a selected speaker for the HBCUs Connected: Executive Leadership. Dr. Moore has been a contributing author on customized textbooks for student success courses. He co-authored a recently released book, The College Experience for Men of Color, which is being utilized throughout colleges and universities nationwide.

What is a live webinar?

A live webinar is an interactive online training. Participants can communicate with the presenter(s) during the event via a live chat feature.

What is an on-demand webinar and how do I get access?

An on-demand training is a previously recorded webinar available online which can accessed anytime, anywhere. You can register for on-demand trainings at any time. You typically receive a link to the recording and handouts within 24 hours of registration.  The recording is a campus access license and is available for one year from the date of the live event.

How long are the webinars?

Webinars can be 30, 45, 60, 90 or 120 minutes. Please check each training for the exact timeframe.

How do I register?

You can register online by adding the product to your shopping cart. You can also register by fax (1-866-508-0860), email (, or mail by completing the paper-based registration form. The paper-based registration form is unique to each webinar and is available on each product page.

How do I request accommodations?

For captioning or any other accommodation, please contact us 7 days in advance. 303.955.0415 or

When do I register?

You can register at any time, even the morning of the live event. If the live event has occurred, you can purchase the on-demand training (recording) of the session. You can register for on-demand trainings at any time.

What is the process for attending a live event?

The process is as follows:

  • We email participants login instructions approximately 1 week prior to the live event.
  • We email participants a link to the PowerPoint (.pdf) and any additional handouts approximately 1-2 days prior to the live event. Participants can make copies for attendees if desired.
  • We give a courtesy reminder call the day before the live event.
  • On the day of the live event, participants can login 30 minutes prior to the start time. Once logged in, participants can see the PowerPoint slides, ask questions, and make comments via the chat feature.
  • We email participants a link to the recording the Monday following the live event.
Is there a recording available? And how long is the recording good for?

Approximately one week after the conclusion of the live webinar, participants will receive a link to the recording which can be forwarded to all faculty and staff for viewing anytime, anywhere. The recording is a campus access license and is available for one year from the date of the live event.

What are the technical requirements?

Innovative Educators uses WebEx as its web conferencing provider. If you have not previously attended a WebEx event, please Join a Test Meeting to make sure your computer is compatible with WebEx. Be sure to complete this test prior to the live event. System Requirements - Webex System Requirements

What equipment is required?

For individual or small group viewing, a computer with a reliable Internet connection and audio capabilities are all that’s needed. For large group presentations, we recommend a computer with a reliable Internet connection and speakers, as well as an LCD projector. Participants can call in via phone if they are having trouble retrieving the audio over the computer. Please be sure to reserve a meeting room prior to the live event that can accommodate these requirements as well as your attendees. You should reserve the room 30 minutes prior to the webinar start time and you may want to allow at least 15-30 minutes after the webinar for discussion.

What are the benefits of online training?

Cost-Effective: No travel required. Online Training is an innovative way to provide your entire faculty and staff with a variety of professional development opportunities for one low price! The more you train the more you save, as the registration fee is per institution, not per person.

Easy: You will receive a detailed list of instructions via email. If you run into any problems, we're always here to help.

Practical: Our training sessions focus on the most critical and relevant issues facing educators today. Our primary goal is to provide participants with the information, training, and skills necessary to immediately implement positive change at their institutions.

Top-Notch Presenters: Our presenters are subject matter experts and recognized in their field.

Value Added: When you purchase an online training, you also receive a campus-wide access license to the recording for one year. Faculty and staff can access it as often as they like from any location.

Satisfaction Guaranteed: Our online training is 100% guaranteed. If you are not satisfied, we will give you a credit for a future webinar or on-demand training of your choice (of equal or lesser value).

How can we use these trainings?

Flexible Training:

  • Live: Promote and attend a live webinar and debrief immediately following.
  • Hybrid: Distribute the recording to all faculty and staff at the beginning of each month and plan a discussion session at the end of the month to determine how you will implement the strategies presented.
  • On-Demand: Distribute the recording to faculty and staff so they can watch anytime, anywhere.

In-Service Training: Plan an in-service around a live webinar or schedule a day and time to show the recording in a lecture hall or large conference room and invite faculty and staff to brainstorm and discuss implications for your institution.

Online Faculty and Staff Learning Communities: Distribute the recording to faculty and staff so they can watch anytime, anywhere.

Staff Recognition: Develop a program around the webinar with monthly themes and recognize the staff members that implement the best idea related to the theme.

Team-Building: Utilize these trainings to develop cross-functional and cross-discipline teams to foster collegiality.

New Employee Training: Include the online training as part of your new employee training program to ensure consistency.

Implementation and Follow-Up: Use the guide and evaluation materials provided by Innovative Educators to plan, implement, and track your progress.

How much does a live webinar or on-demand training cost?

1 Training (Live Webinar or On-Demand Training) - $425 Unlimited connections, campus-wide access license to the recording for one year.

Package Pricing

  • 2 Trainings - $645 Unlimited connections, recording for one year (campus-wide access)
  • 3 Trainings - $900 Unlimited connections, recording for one year (campus-wide access)
  • 6 Trainings - $1500 Unlimited connections, recording for one year (campus-wide access)
What type of payment do you accept?

You may pay with a credit card (American Express, MasterCard or Visa), PO, check, or electronic transfer of funds. You can email us (, call 303-955-0415 or fax 1.866.508.0860.

Payment terms are net 90 days.

Where do I send payment?

Please mail checks and POs to our mailing address:
Innovative Educators
3277 Carbon Place
Boulder, CO 80301

What is your cancellation policy?

Below is a breakdown of our cancellation policy.

  • 30 days prior: Full refund
  • 14 days prior: $100 processing fee
  • Fewer than 14 days: Credit toward another IE event. Please note that registration for the live webinar includes access to the recording which you can share, as it is a campus access license. We email the recording the Monday following the live event. For questions, please email us or call 303.955.0415.
What is included in the Go2K Membership?

All live Webinars and over 100 pre-selected, on-demand webinars.

Is the price for Go2K a one-time fee or an annual fee?

The purchase price for Go2K is an annual fee, which includes access to over 150 live events/year and 100+ on-demand trainings.

Are their certificates of completion available?

Your on-demand portal includes automated certificates of completion and can be printed or downloaded after completing the training. The live events do not include automated certificates. However, we can provide you a fillable certificate PDF to share with faculty and staff.

What kind of reporting is included?

For your on-demand trainings, we provide you with a monthly usage report as well as an evaluation report. Upon request, we can provide annual or bi-annual registration reports for any live orders.

How do I register for a live event?

After you purchase your Go2K membership, we will email you an institution specific password that can be used to register for any live event.

Can we share the registration coupon code with everyone at our institution?

Yes. Feel free to share the coupon code with anyone at your institution. Please do not share with anyone outside your institution. We recommend registering 24 hours in advance of the live event.

How do I access my on-demand trainings?

After you purchase your Go2K membership, we will email you a link to your on-demand portal that you can share with your entire institution.

How are colleges using Go2O?

Colleges are using Go2O in a variety of ways:

  • As a stand-alone online orientation
  • As an online complement to their face-to-face orientation
  • As an online orientation for their distance learners
  • As an online enrollment checklist to ease the registration process

Does purchase of Go2O include completion reports?

You can receive completion reports two ways:

  • Automated delivery (ftp dump, email, webhook)
  • Instant access via administrative login

What is the registration checklist and is it included in my Go2O purchase?

The online enrollment checklist is designed to walk students through your enrollment process ensuring they make it to the first day of class! The registration checklist is one of the modules available with Go2O. Based on your purchasing level, the module can be a selection or will be included.

Are there various pricing options available for Go2O?

Yes, we have 4 pricing levels available.

  • Starter
  • Pro
  • Premium
  • Custom

Is Go2O ADA compliant and responsive?

Go2O is ADA accessible and fully responsive on any mobile device, tablet, or computer.

How are colleges using SL?
  • Recruitment
  • Probation/Interventions
  • Career Readiness
  • Learning Centers
  • TRIO Programs
  • IX Training
  • IV Grants
  • With Advisors & Counselors
  • Extended Learning Institute
  • FYE & Student Success Courses
  • Orientation
  • Online FYE Seminar
  • Extra Credit
  • Financial Aid Appeal
  • College Level English Requirement
  • Supplemental Instruction
  • Target Online Learners
  • Student Disability Office
  • Writing Center
  • Can be required by faculty
  • Student Success Course

Which workshops are your top rated?

We take quality seriously, and so all of our workshops are top notch in terms of content and look. However, if we know how you plan to use StudentLingo (FYE, Retention, Probation, TRIO, etc.), we can make workshop recommendations.

Funding is a little tight, how many workshops can I get for $XX?

You can buy the entire StudentLingo package (48 workshops) or we offer several a la carte options. Unlike a lot of other software companies, we don’t charge per user, so we can work with any budget. We recommend talking to other departments on campus to increase your purchasing power and to share the cost. Also, we do have a pay model whereby students pay directly. If you are interested in learning more about this option, give us a call.

Is there an admin view?

This is a feature of our platform, but comes at an additional cost. With the admin view, you get access to more advanced reporting, and you have it in real time. With the standard membership, you get monthly reports.

How have other schools leveraged reporting?
  • One of our partners, College of Southern Nevada, used StudentLingo to measure learning outcomes. in a study, one class had access to StudentLingo and the other cohort did not. 92% of the cohort with access to StudentLingo earned a whole letter grade higher than the cohort without StudentLingo.
  • A lot of our partners use the data to justify funding for grants, operating dollars, or for new program development.
  • The evaluation data is particularly useful in identifying what type of learning students prefer and the qualitative takeaways from viewing the workshop.
  • Some of our partners use the data to connect with their student information system, like Banner or Peoplesoft. 
  • I think a great way to get started on how you want to use the data is to ask yourself some questions:
    1. How will I know if StudentLingo was successful?
    2. What do I hope students will gain from access to StudentLingo?
    3. What data is important for me to know in order to show that StudentLingo is a worthwhile purchase?
What is TutorLingo?

TutorLingo is a series of 9 online training modules that prepare tutors by providing the basic skills necessary to support their peers in becoming more independent and strategic learners.

Should the TutorLingo trainings be viewed in any particular order?

No, each training is a stand-alone workshop, and they can be viewed in any order.

What is the CRLA?

The CRLA is a group of student-oriented professionals active in the fields of reading, learning assistance, developmental education, tutoring, and mentoring. In 1989, the CRLA created a training program that is considered ‘best-practice’ for tutor training. A fews years ago, Innovative Educators partnered with the CRLA to create supplementary training modules. Our training supports learning centers in achieving level 1 certification through CRLA.

Do CRLA members receive a discount on TutorLingo?

Yes. CRLA members receive a 10% discount on TutorLingo.

Is there an admin view?

Yes. The admin view is an upgrade and costs $500, but gives you the ability to access completion data more efficiently and in real time. If you don’t want the admin view, we provide monthly usage reports.

What is ParentLingo?

ParentLingo is a go-to resource that institutions can easily share with parents to encourage student independence, growth & success. ParentLingo is a shared resource that recognizes and includes parents as partners in the educational process.

What is the cost?

Please contact us for pricing information.  Email or 303-955-0415.

What features are included?

Standard package:

  • 8 Targeted Modules For Parents Branding (Logo On Every Page)
  • ADA Compliant & Responsive Design
  • Promotional Materials
  • Registration (First Name, Last Name, Email)

Premier Package:

  • 8 Targeted Modules For Parents Branding (Logo On Every Page)
  • ADA Compliant & Responsive Design
  • Promotional Materials
  • Completion Reports & Standard Evaluations
  • Custom Branding (Logo & Institutional Photos)
  • 3 Additional Registration Points
  • Add & Edit Custom Content
  • Customizable Evaluations & Surveys Advanced Reporting
  • Designated Instructional Designer
  • Flexible Pricing (College Payment Option Or Parents Pay Directly)