Telecommuting In Higher Education: How To Improve Services & Solve Space, Staffing & Financial Issues (3-Part Workshop)
Research has shown that telecommuting has grown in the last several years, but will it work for your office or department? There are many benefits to telecommuting for both the employee and employer. It can improve work satisfaction, it can increase productivity, reduce unscheduled absences, cut down on wasted meetings, reduce attrition, save money, increase employee empowerment, expands the talent pool, ensures continuity of services in the event of inclement weather and improve customer service.
However, all new initiatives have challenges, and it is essential to identify those challenges during the planning process. Do you know if telecommuting would be an option for your workplace? Join us to find out!
What factors should be addressed when developing a plan to include telecommuting in a higher education setting? For example, while full-time telecommuting staff may not be an option for all job titles or offices, is it possible to offer telecommuting as a benefit to staff on a part-time basis? What are the costs involved? What policies should be put in place?
Join us to gain insight regarding the requirements of what is needed to begin a telecommuting program. Learn how to conduct an in-depth review of costs, polices, best practices, and technology requirements. Participants will also discover strategies they can use to have an informed discussion with senior leadership.
The decision has been made to move forward with telecommuting, now what? Successful implementation of telecommuters in the workplace requires planning. A well-thought-out plan with an understanding of hiring options, expectations of leadership, and performance standards is essential. We will also provide examples about how to make telecommuters feel like a part of the team. Out-of-sight should not support out-of-mind! Telecommuting can improve the workplace and provide a flexible environment, which in turn can enhance overall success and employee satisfaction.
- Discuss the benefits and challenges of telecommuting
- Develop an overall philosophy for how telecommuters can relate to current students, potential students, colleagues, and online learners
- Explore issues to consider when making a decision on whether telecommuting is right for your workplace
- Identify characteristics that successful telecommuters possess
- Explain how to discuss the benefits of telecommuting with leadership and address how to overcome the challenges
- Will Telecommuting Work For Us? Develop A Plan & Get Buy-In: Outlining Costs, Policies & Technology Requirements
- Identify tools you can use to stay connected with telecommuters
- Outline costs associated with telecommuting
- Determine cost savings for the workplace to share with senior leadership
- Gain an understanding of best practices for telecommuting
- Identify policies that should be put in place to ensure a successful transition
- Explore best practices that other institutions are using in their telecommuting programs
- Implement Telecommuting For Your Campus: Hiring, Managing & Inclusion Of Off-Campus Staff
- Review strategies to use to ensure a successful hiring process
- Discuss issues that arise when managing part-time and full-time telecommuters
- Implement effective strategies to ensure inclusion of telecommuters on the team
- Outline strategies to use to ensure a successful implementation process
- Examine current performance standards to determine relevancy for telecommuting staff
- Generate a practical list of new performance standards needed for telecommuters
- Any higher education professional, office or department that is considering the implementation of a telecommuting program or is looking to improve an existing program
"Academic Advisers are the one constant connection for online learners. As a telecommuter, an academic adviser gains valuable experience when advocating for students at a distance. Academic Advisers will be able to relate to the challenges students face as an online learner because they will experience those same challenges when working at a distance."
Dawn Coder, M.Ed. serves as the associate director of advising and learner success at The Pennsylvania State University, World Campus and Continuing Education. Dawn has thirteen years of leadership experience working both in the non-profit environment, and in higher education. She has eight years experience in higher education as an academic adviser and an administrator, primarily working with adult learners at a distance. Dawn was instrumental in building telecommuting staff in her current workplace. Her department, Academic Advising & Student Disability Services, has 37 employees, 15 of which telecommute in five states.
What is a live webinar?
A live webinar is an interactive online training. Participants can communicate with the presenter(s) during the event via a live chat feature.
What is an on-demand webinar and how do I get access?
An on-demand training is a previously recorded webinar available online for faculty and staff to access anytime, anywhere. You can register for on-demand trainings at any time. You typically receive a link to the recording and handouts within 24 hours of registration.
How long are the webinars?
Webinars can be 30, 45, 60, 90 or 120 minutes. Please check the webinar page for the exact timeframe.
How do I register?
You can register online by adding the product to your shopping cart. You can also register by fax, email (firstname.lastname@example.org), or mail by completing the paper-based registration form. The paper-based registration form is unique to each webinar and is available on each product page.
How do I request accommodations?
For captioning, please contact us 7 days in advance. 303.955.0415 or email@example.com
When do I register?
You can register at any time, even the morning of the live event. If the live event has occurred, you can purchase the on-demand training (recording) of the session. You can register for on-demand trainings at any time.
What is the process for attending a live event?
The process is as follows:
- We email participants login instructions approximately 1 week prior to the live event.
- We email participants a link to the PowerPoint (.pdf) and any additional handouts approximately 1-2 days prior to the live event. Participants can make copies for attendees if desired.
- We give a courtesy reminder call the day before the live event.
- On the day of the live event, participants can login 30 minutes prior to the start time. Once logged in, participants can see the PowerPoint slides, ask questions, and make comments via the chat feature.
- We email participants a link to the recording the Monday following the live event.
Is there a recording available? And how long is the recording good for?
Approximately one week after the conclusion of the live webinar, participants will receive a link to the recording which can be forwarded to all faculty and staff for viewing anytime, anywhere. The recording is a campus access license and is available for one year from the date of the live event.
What are the technical requirements?
Innovative Educators uses WebEx as its web conferencing provider. If you have not previously attended a WebEx event, please Join a Test Meeting to make sure your computer is compatible with WebEx. Be sure to complete this test prior to the live event. System Requirements - Webex System Requirements
What equipment is required?
For individual or small group viewing, a computer with a reliable Internet connection and audio capabilities are all that’s needed. For large group presentations, we recommend a computer with a reliable Internet connection and speakers, as well as an LCD projector. Participants can call in via phone if they are having trouble retrieving the audio over the computer. Please be sure to reserve a meeting room prior to the live event that can accommodate these requirements as well as your attendees. You should reserve the room 30 minutes prior to the webinar start time and you may want to allow at least 15-30 minutes after the webinar for discussion.
How much does a live webinar or on-demand training cost?
1 Training (Live Webinar or On-Demand Training) - $425 Unlimited connections, campus-wide access license to the recording for one year.
- 2 Trainings - $645 Unlimited connections, recording for one year (campus-wide access)
- 3 Trainings - $900 Unlimited connections, recording for one year (campus-wide access)
- 6 Trainings - $1500 Unlimited connections, recording for one year (campus-wide access)
What type of payment do you accept?
You may pay with a credit card (MasterCard or Visa), PO, check, or electronic transfer of funds. You can email us (firstname.lastname@example.org), call 303-955-0415 or fax 1.866.508.0860.
Where do I send payment?
Please mail checks and POs to our mailing address:
3277 Carbon Place
Boulder, CO 80301
What is your cancellation policy?
Below is a breakdown of our cancellation policy.
- 30 days prior: Full refund
- 14 days prior: $100 processing fee
- Fewer than 14 days: Credit toward another IE event. Please note that registration for the live webinar includes access to the recording which you can share, as it is a campus access license. We email the recording the Monday following the live event. For questions, please email us or call 303.955.0415.
What are the benefits of online training?
Cost-Effective: No travel required. Online Training is an innovative way to provide your entire faculty and staff with a variety of professional development opportunities for one low price! The more you train the more you save, as the registration fee is per institution, not per person.
Easy: You will receive a detailed list of instructions via email. If you run into any problems, we're always here to help.
Practical: Our training sessions focus on the most critical and relevant issues facing educators today. Our primary goal is to provide participants with the information, training, and skills necessary to immediately implement positive change at their institutions.
Top-Notch Presenters: Our presenters are subject matter experts and recognized in their field.
Value Added: When you purchase an online training, you also receive a campus-wide access license to the recording for one year. Faculty and staff can access it as often as they like from any location.
Satisfaction Guaranteed: Our online training is 100% guaranteed. If you are not satisfied, we will give you a credit for a future webinar or on-demand training of your choice (of equal or lesser value).
How can we use these trainings?
- Live: Promote and attend a live webinar and debrief immediately following.
- Hybrid: Distribute the recording to all faculty and staff at the beginning of each month and plan a discussion session at the end of the month to determine how you will implement the strategies presented.
- On-Demand: Distribute the recording to faculty and staff so they can watch anytime, anywhere.
In-Service Training: Plan an in-service around a live webinar or schedule a day and time to show the recording in a lecture hall or large conference room and invite faculty and staff to brainstorm and discuss implications for your institution.
Online Faculty and Staff Learning Communities: Distribute the recording to faculty and staff so they can watch anytime, anywhere.
Staff Recognition: Develop a program around the webinar with monthly themes and recognize the staff members that implement the best idea related to the theme.
Team-Building: Utilize these trainings to develop cross-functional and cross-discipline teams to foster collegiality.
New Employee Training: Include the online training as part of your new employee training program to ensure consistency.
Implementation and Follow-Up: Use the guide and evaluation materials provided by Innovative Educators to plan, implement, and track your progress.