Making Appreciative Advising Work: Culture, Climate & Conversion

On-Demand Training

$ 425.00

The registration fee includes institutional access to the recording for one year.
Register by fax or mail

This webinar will address the issues that arise as the Appreciative Advising model is implemented. We will discuss the real and imagined roadblocks to using Appreciative Advising as an advisor and as a staff. For example, As an advisor, I am already responsible for a caseload of 400 students, how can I possibly do this on top of my current duties? or I manage an advising staff who has been advising for years and the staff members already think they know all the answers and, therefore, are very resistant to change. How do I get them on board? or I work with faculty advisors who have little or no formal training in this stuff, how do I motivate them to use this? The webinar will provide participants with specific ideas to assess your campus/office culture. We will use those shared beliefs to build a climate to nourish and grow the mindset of Appreciative Advising and in so doing, answer the concerns mentioned above. An Appreciative Advising syllabus will be shared and discussed as one tool to impact the culture positively.

Participants will hear directly from several advisors, including a faculty advisor, about how they feel about Appreciative Advising and the conversion process to this powerful approach. An Academic Recovery Program built on the strengths-based approach of Appreciative Advising will be shared, including how to use the Appreciative Advising Inventory with probation students as a retention tool. And finally, a gap analysis for a comprehensive retention framework will be shared as an example to show how Appreciative Advising fits into the bigger picture of an institutions efforts.

  • Begin to assess and evaluate their campus/office culture to support Appreciative Advising
  • Develop techniques and strategies to build an Appreciative Advising culture
  • Develop a plan to convert to Appreciative Advising that includes how to address advisors that might be reluctant to change
  • Apply the Appreciative model with advisors and faculty as a management style
  • Apply the Appreciative model to assess a campus/office-wide retention effort to identify overlapping interventions and gaps to be closed
  • 2-year & 4-year institutions
  • Vice President of Academic Affairs/Instruction
  • Vice President of Student Affairs
  • Dean of Instruction
  • Dean of Student Services/Affairs
  • Faculty (full and part-time)
  • Advising
  • Counseling
  • Career Services
  • Retention Specialist
  • First Year Experience Coordinators

Joe Murray has served as the Director of Academic Advising and Retention Services at Miami University’s Hamilton Campus since 1992. He earned both a Bachelor of Science in Engineering and a Master of Science in Human Resource Management degrees from Purdue University. He has helped to develop and refine the Appreciative Advising Inventory and been part of a national task force aimed at advancing the concept of Appreciative Advising.

Joe works tirelessly to help students that are traditionally underrepresented in higher education. He has impacted new legislation to change Ohio laws and operating policies to increase access to higher education for Ohios Lower Income/Disadvantaged Youth and Foster Care Alumni and works with other states to do the same. He serves as the Co-Chair of the First-Generation College Student Interest Group for the National Academic Advising Association (NACADA). He has presented numerous times at both NACADA and NASPA on topics such as:

  • Improving College Access and Success for Students from Foster Care
  • Academic Recovery Program, NACADA 2007 Advising Special Populations Monograph
  • Peers as Navigators: From Orientation to Graduation and Beyond
  • Academic Recovery Program: Reaching and Involving Students on Probation
  • First-Generation College Student Advising
  • Diverse Probation Policies, Programs and Practice: A Multi-Institutional Perspective - The Art of Thinking Independently Together
  • Adult Learners: Under Construction
  • Intrusive Advising
  • A Cross-Institutional Framework to Help Focus Campus-Wide Retention Efforts
  • Teaching Technology Applied to Academic Advising: The New Paradigm
  • Adapting an Alcohol Intervention Framework to Help Focus Campus-Wide Retention Efforts

Marcia Smith is the Assistant Director & International Student Advisor for the Academic Advising Office at Miami University Hamilton where she has served since 2007 and used the Appreciative Advising model since 2008. Marcia earned a B.A. from the University of Wisconsin - Stevens Point with a double major in Spanish and Communication and a M.S. from Miami University in College Student Personnel. She is a Return Peace Corps Volunteer (Western Russia) and has experience working for Study Abroad, Orientation, and Residence Life at several universities. Marcia is an instructor for Interpersonal Communication at Miami University Hamilton and co-Chair of the National Academic Advising Associations (NACADA) First Generation College Student Interest Group.

What is a live webinar?

A live webinar is an interactive online training. Participants can communicate with the presenter(s) during the event via a live chat feature.

What is an on-demand webinar and how do I get access?

An on-demand training is a previously recorded webinar available online for faculty and staff to access anytime, anywhere. You can register for on-demand trainings at any time. You typically receive a link to the recording and handouts within 24 hours of registration.

How long are the webinars?

Webinars can be 30, 45, 60, 90 or 120 minutes. Please check the webinar page for the exact timeframe.

How do I register?

You can register online by adding the product to your shopping cart. You can also register by fax, email (, or mail by completing the paper-based registration form. The paper-based registration form is unique to each webinar and is available on each product page.

How do I request accommodations?

For captioning, please contact us 7 days in advance. 303.955.0415 or

When do I register?

You can register at any time, even the morning of the live event. If the live event has occurred, you can purchase the on-demand training (recording) of the session. You can register for on-demand trainings at any time.

What is the process for attending a live event?

The process is as follows:

  • We email participants login instructions approximately 1 week prior to the live event.
  • We email participants a link to the PowerPoint (.pdf) and any additional handouts approximately 1-2 days prior to the live event. Participants can make copies for attendees if desired.
  • We give a courtesy reminder call the day before the live event.
  • On the day of the live event, participants can login 30 minutes prior to the start time. Once logged in, participants can see the PowerPoint slides, ask questions, and make comments via the chat feature.
  • We email participants a link to the recording the Monday following the live event.
Is there a recording available? And how long is the recording good for?

Approximately one week after the conclusion of the live webinar, participants will receive a link to the recording which can be forwarded to all faculty and staff for viewing anytime, anywhere. The recording is a campus access license and is available for one year from the date of the live event.

What are the technical requirements?

Innovative Educators uses WebEx as its web conferencing provider. If you have not previously attended a WebEx event, please Join a Test Meeting to make sure your computer is compatible with WebEx. Be sure to complete this test prior to the live event. System Requirements - Webex System Requirements

What equipment is required?

For individual or small group viewing, a computer with a reliable Internet connection and audio capabilities are all that’s needed. For large group presentations, we recommend a computer with a reliable Internet connection and speakers, as well as an LCD projector. Participants can call in via phone if they are having trouble retrieving the audio over the computer. Please be sure to reserve a meeting room prior to the live event that can accommodate these requirements as well as your attendees. You should reserve the room 30 minutes prior to the webinar start time and you may want to allow at least 15-30 minutes after the webinar for discussion.

How much does a live webinar or on-demand training cost?

1 Training (Live Webinar or On-Demand Training) - $425 Unlimited connections, campus-wide access license to the recording for one year.

Package Pricing

  • 2 Trainings - $645 Unlimited connections, recording for one year (campus-wide access)
  • 3 Trainings - $900 Unlimited connections, recording for one year (campus-wide access)
  • 6 Trainings - $1500 Unlimited connections, recording for one year (campus-wide access)
What type of payment do you accept?

You may pay with a credit card (MasterCard or Visa), PO, check, or electronic transfer of funds. You can email us (, call 303-955-0415 or fax 1.866.508.0860.

Where do I send payment?

Please mail checks and POs to our mailing address:
Innovative Educators
3277 Carbon Place
Boulder, CO 80301

What is your cancellation policy?

Below is a breakdown of our cancellation policy.

  • 30 days prior: Full refund
  • 14 days prior: $100 processing fee
  • Fewer than 14 days: Credit toward another IE event. Please note that registration for the live webinar includes access to the recording which you can share, as it is a campus access license. We email the recording the Monday following the live event. For questions, please email us or call 303.955.0415.
What are the benefits of online training?

Cost-Effective: No travel required. Online Training is an innovative way to provide your entire faculty and staff with a variety of professional development opportunities for one low price! The more you train the more you save, as the registration fee is per institution, not per person.

Easy: You will receive a detailed list of instructions via email. If you run into any problems, we're always here to help.

Practical: Our training sessions focus on the most critical and relevant issues facing educators today. Our primary goal is to provide participants with the information, training, and skills necessary to immediately implement positive change at their institutions.

Top-Notch Presenters: Our presenters are subject matter experts and recognized in their field.

Value Added: When you purchase an online training, you also receive a campus-wide access license to the recording for one year. Faculty and staff can access it as often as they like from any location.

Satisfaction Guaranteed: Our online training is 100% guaranteed. If you are not satisfied, we will give you a credit for a future webinar or on-demand training of your choice (of equal or lesser value).

How can we use these trainings?

Flexible Training:

  • Live: Promote and attend a live webinar and debrief immediately following.
  • Hybrid: Distribute the recording to all faculty and staff at the beginning of each month and plan a discussion session at the end of the month to determine how you will implement the strategies presented.
  • On-Demand: Distribute the recording to faculty and staff so they can watch anytime, anywhere.

In-Service Training: Plan an in-service around a live webinar or schedule a day and time to show the recording in a lecture hall or large conference room and invite faculty and staff to brainstorm and discuss implications for your institution.

Online Faculty and Staff Learning Communities: Distribute the recording to faculty and staff so they can watch anytime, anywhere.

Staff Recognition: Develop a program around the webinar with monthly themes and recognize the staff members that implement the best idea related to the theme.

Team-Building: Utilize these trainings to develop cross-functional and cross-discipline teams to foster collegiality.

New Employee Training: Include the online training as part of your new employee training program to ensure consistency.

Implementation and Follow-Up: Use the guide and evaluation materials provided by Innovative Educators to plan, implement, and track your progress.