Are Your Students Prepared? How To Improve Support Services To Enhance Workforce Preparation
With continuing workforce initiatives coming down from the White House and the ever present concerns that colleges are not preparing graduates for what employers consider critical skills and knowledge to succeed, colleges need to realign their support services to improve success. While new graduates may believe they are ready to enter the real world of working full-time, most employers are skeptical that they have the skills needed to succeed. A 2014 study by Northeastern University found that 87% of business leaders surveyed believed that recent graduates lack the skills needed to succeed in a job. Additionally those surveyed said job preparation at the college level has declined over the last 10 to 15 years, resulting in higher education institutions not being aligned with current job market needs.
As colleges and universities attempt to bridge this preparation gap, it becomes imperative that the institution looks holistically at career training of every student and engages each division, department and program in their efforts. Student Services has traditionally focused on providing support for students academic goals, with ultimate success culminating with graduation. However, it is clear that if a degree is not enough for job success we must readjust efforts to support student success beyond academic achievement.
So how does Student Services fit into this equation? What kinds of additional programs, services and initiatives can they undertake to more effectively support students in obtaining the additional skills they need to enter the workforce? How can we significantly improve our graduates employability?
This presentation will focus on key factors that student services professionals should consider as they work to determine new ways to support workforce preparation in all graduate levels of students from certificate and AA degrees to bachelors and masters graduates. Continuing to do traditional student support services is simply not going to be enough to ensure career success of our graduates.
- Understand what employers are seeking in graduates
- Define and describe critical components to meet these needs
- Develop a plan to realign, enhance and implement new services
- Learn to work differently with colleagues to collaborate to provide skills training
- 2-year & 4-year institutions (public & private)
- Academic Affairs/Instruction
- Student Services/Affairs
- Workforce and Career Development Administrators
- Advising & Counseling
- Transfer Center Staff
- Any educator interested in learning more about improving support services to positively impact career success
"The ultimate goal of most every college graduate is to find a family-sustaining career they are passionate about. However, if colleges do not get students ready to meet the needs of employers, graduates will be underprepared for jobs. Correcting this disconnect is the responsibility of the entire college and student services is a critical participant in ensuring student success and job readiness."
Dr. Denise Swett is the vice president of student services at Foothill College. She has worked as a higher education administrator since 1998 in positions at the University of San Francisco, Chabot College and Cañada College.
Denise was the Administrator of the Year at Foothill College in 2009 and 2016, and has been recognized for her work by the Association of Mexican American Educators of Silicon Valley receiving the Educator of the Year award for 2011. She also received the National Community College Administrator of the Year 2012 from NASPA. Denise earned her BA and MPA at San Jose State University and her EdD from the University of San Francisco.
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1 Training (Live Webinar or On-Demand Training) - $425 Unlimited connections, campus-wide access license to the recording for one year.
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What are the benefits of online training?
Cost-Effective: No travel required. Online Training is an innovative way to provide your entire faculty and staff with a variety of professional development opportunities for one low price! The more you train the more you save, as the registration fee is per institution, not per person.
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Value Added: When you purchase an online training, you also receive a campus-wide access license to the recording for one year. Faculty and staff can access it as often as they like from any location.
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In-Service Training: Plan an in-service around a live webinar or schedule a day and time to show the recording in a lecture hall or large conference room and invite faculty and staff to brainstorm and discuss implications for your institution.
Online Faculty and Staff Learning Communities: Distribute the recording to faculty and staff so they can watch anytime, anywhere.
Staff Recognition: Develop a program around the webinar with monthly themes and recognize the staff members that implement the best idea related to the theme.
Team-Building: Utilize these trainings to develop cross-functional and cross-discipline teams to foster collegiality.
New Employee Training: Include the online training as part of your new employee training program to ensure consistency.
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