Advising The At-Risk College Student: 2-Part Webinar Series

Webinar 1: Recorded on: May 25, 2017
Webinar 2: Wednesday, September 27 ~ 1:00-2:15pm (Eastern)

$ 645.00

The registration fee includes institutional access to the recording for one year.
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Advising Students On Academic Probation: Strategies To Positively Impact Persistence & Success
Recorded on May 25, 2017

Given increased demands for accountability of student success within higher education, institutions are finding themselves having to focus greater attention on success indicators such as retention, persistence, and graduation rates. One population of students who have been defined in the literature as vulnerable relative to these success indicators are students who experience academic difficulty and earn an academic probation status. According to Mathies, Gardner, and Bower (2006), students who are placed on academic probation are less likely to persist and graduate in comparison to students who remain in good standing. Therefore, colleges and universities must routinely assess the needs of this population of students and develop effective strategies to facilitating their academic success.

An intrusive academic advising program can provide the necessary support to assist these students with identifying their obstacles to academic success, create an action plan to reverse their academic course, and intentionally connect them to academic support resources. This webinar will review best practices for challenging and supporting students on academic probation. Participants will learn how to assist these students so they gain greater self-confidence, become constructively engaged with their institution, graduate, and thrive after college.


Advising Difficult Students: De-Escalating Interactions & Resolving Complaints
Wednesday, September 27 ~ 1:00-2:15pm (Eastern)

Advisors face the challenge of working with a variety of diverse students, some of whom may be unpleasant, seemingly unappreciative, rude, or even aggressive. Charged with helping students, advisors can find it difficult to assist students who do not accept responsibility for their behavior and place blame on the advisor for anything that goes wrong in the student’s academic experience. As a result, advisors may be at risk for introducing bias into their advising. It is essential that we attempt to understand the source of negative student behaviors and attitudes, and reduce or eliminate our emotional response to them in order to provide quality advising. This webinar will help advisors understand the underlying factors which impact student behavior and provide them strategies for positively de-escalating interactions and resolving student complaints.

Photo of webinar speaker Kimberly Smith.

Webinar 1 will be presented by:

In 1999, Dr. Kimberly S. Smith joined Virginia Polytechnic Institute and State University as an administrator where she serves as the Assistant Provost for Academic Advising Initiatives. Dr. Smith’s primary responsibility in this position involves providing leadership and coordination for university-wide programs and initiatives related to enhancing academic advising. She is responsible for developing, implementing, monitoring, and assessing academic advising activities throughout the university community through administrative collaborations with the academic colleges, the University Academic Advising Center, and various other university stakeholders in support of undergraduate education. She has also served as the university's interim associate vice provost for academic support services where she provided university leadership for institutional support programs and services for students. In addition, she serves as the academic dean for the University Studies department which is the academic “home” for students who are undecided about a major or want to explore a variety of degree programs before selecting a major.

Dr. Smith has presented at the local, state, and national level at various professional conferences on topics related to assessment of advising, advising undecided students, utilization of technology in advising, developing an effective advising program for orientation, and changing an institution’s advising culture. She’s the co-author of a chapter entitled “Applying Quality Educational Principles to Academic Advising.”

Photo of webinar speaker Sue Ohrablo.

Webinar 2 will be presented by:

Sue Ohrablo is a nationally recognized speaker and author in the areas of academic advising and student services. Her presentations blend theory and practice, and include real-world scenarios for professionals to apply as they work to support students. Sue’s areas of expertise include comprehensive developmental advising, student engagement, advising adult and online students, supporting students at a distance, advisor skill development, and advising administration.

Sue has over thirty years of experience in higher education administration, working in public and private institutions and with diverse student populations ranging from freshman to doctoral level students. She has held positions as director of academic advising, academic advisor, personal counselor, career counselor, and employment specialist. Sue currently works as a higher education consultant and serves as an academic advisor and adjunct professor at Valencia College in Orlando, Florida.

What is a live webinar?

A live webinar is an interactive online training. Participants can communicate with the presenter(s) during the event via a live chat feature.

What is an on-demand webinar and how do I get access?

An on-demand training is a previously recorded webinar available online for faculty and staff to access anytime, anywhere. You can register for on-demand trainings at any time. You typically receive a link to the recording and handouts within 24 hours of registration.

How long are the webinars?

Webinars can be 30, 45, 60, 90 or 120 minutes. Please check the webinar page for the exact timeframe.

How do I register?

You can register online by adding the product to your shopping cart. You can also register by fax, email (support@ieinfo.org), or mail by completing the paper-based registration form. The paper-based registration form is unique to each webinar and is available on each product page.

How do I request accommodations?

For captioning, please contact us 7 days in advance. 303.955.0415 or support@ieinfo.org

When do I register?

You can register at any time, even the morning of the live event. If the live event has occurred, you can purchase the on-demand training (recording) of the session. You can register for on-demand trainings at any time.

What is the process for attending a live event?

The process is as follows:

  • We email participants login instructions approximately 1 week prior to the live event.
  • We email participants a link to the PowerPoint (.pdf) and any additional handouts approximately 1-2 days prior to the live event. Participants can make copies for attendees if desired.
  • We give a courtesy reminder call the day before the live event.
  • On the day of the live event, participants can login 30 minutes prior to the start time. Once logged in, participants can see the PowerPoint slides, ask questions, and make comments via the chat feature.
  • We email participants a link to the recording the Monday following the live event.
Is there a recording available? And how long is the recording good for?

Approximately one week after the conclusion of the live webinar, participants will receive a link to the recording which can be forwarded to all faculty and staff for viewing anytime, anywhere. The recording is a campus access license and is available for one year from the date of the live event.

What are the technical requirements?

Innovative Educators uses WebEx as its web conferencing provider. If you have not previously attended a WebEx event, please Join a Test Meeting to make sure your computer is compatible with WebEx. Be sure to complete this test prior to the live event. System Requirements - Webex System Requirements

What equipment is required?

For individual or small group viewing, a computer with a reliable Internet connection and audio capabilities are all that’s needed. For large group presentations, we recommend a computer with a reliable Internet connection and speakers, as well as an LCD projector. Participants can call in via phone if they are having trouble retrieving the audio over the computer. Please be sure to reserve a meeting room prior to the live event that can accommodate these requirements as well as your attendees. You should reserve the room 30 minutes prior to the webinar start time and you may want to allow at least 15-30 minutes after the webinar for discussion.

How much does a live webinar or on-demand training cost?

1 Training (Live Webinar or On-Demand Training) - $425 Unlimited connections, campus-wide access license to the recording for one year.

Package Pricing

  • 2 Trainings - $645 Unlimited connections, recording for one year (campus-wide access)
  • 3 Trainings - $900 Unlimited connections, recording for one year (campus-wide access)
  • 6 Trainings - $1500 Unlimited connections, recording for one year (campus-wide access)
What type of payment do you accept?

You may pay with a credit card (MasterCard or Visa), PO, check, or electronic transfer of funds. You can email us (support@ieinfo.org), call 303-955-0415 or fax 1.866.508.0860.

Where do I send payment?

Please mail checks and POs to our mailing address:
Innovative Educators
3277 Carbon Place
Boulder, CO 80301

What is your cancellation policy?

Below is a breakdown of our cancellation policy.

  • 30 days prior: Full refund
  • 14 days prior: $100 processing fee
  • Fewer than 14 days: Credit toward another IE event. Please note that registration for the live webinar includes access to the recording which you can share, as it is a campus access license. We email the recording the Monday following the live event. For questions, please email us or call 303.955.0415.
What are the benefits of online training?

Cost-Effective: No travel required. Online Training is an innovative way to provide your entire faculty and staff with a variety of professional development opportunities for one low price! The more you train the more you save, as the registration fee is per institution, not per person.

Easy: You will receive a detailed list of instructions via email. If you run into any problems, we're always here to help.

Practical: Our training sessions focus on the most critical and relevant issues facing educators today. Our primary goal is to provide participants with the information, training, and skills necessary to immediately implement positive change at their institutions.

Top-Notch Presenters: Our presenters are subject matter experts and recognized in their field.

Value Added: When you purchase an online training, you also receive a campus-wide access license to the recording for one year. Faculty and staff can access it as often as they like from any location.

Satisfaction Guaranteed: Our online training is 100% guaranteed. If you are not satisfied, we will give you a credit for a future webinar or on-demand training of your choice (of equal or lesser value).

How can we use these trainings?

Flexible Training:

  • Live: Promote and attend a live webinar and debrief immediately following.
  • Hybrid: Distribute the recording to all faculty and staff at the beginning of each month and plan a discussion session at the end of the month to determine how you will implement the strategies presented.
  • On-Demand: Distribute the recording to faculty and staff so they can watch anytime, anywhere.

In-Service Training: Plan an in-service around a live webinar or schedule a day and time to show the recording in a lecture hall or large conference room and invite faculty and staff to brainstorm and discuss implications for your institution.

Online Faculty and Staff Learning Communities: Distribute the recording to faculty and staff so they can watch anytime, anywhere.

Staff Recognition: Develop a program around the webinar with monthly themes and recognize the staff members that implement the best idea related to the theme.

Team-Building: Utilize these trainings to develop cross-functional and cross-discipline teams to foster collegiality.

New Employee Training: Include the online training as part of your new employee training program to ensure consistency.

Implementation and Follow-Up: Use the guide and evaluation materials provided by Innovative Educators to plan, implement, and track your progress.