Advising Best Practices: Embracing Diversity & Dialog To Enhance Academic Outcomes
Challenge - Creating authentic relationships
- How to develop an intentional self by understanding the different levels of listening and dialog.
- Creating a welcoming and comfortable atmosphere to better address complex issues and conflict.
- Embracing diversity, eliminating bias and building lasting rapport to promote persistence.
Advising Techniques for accomplishing the concept of gracious space to build a trusting relationship that promotes deep dialog for eliminating bias and promoting persistence.
This online seminar will focus on the concept of Gracious Space as a conduit to building lasting rapport and eliminating bias. We will review the four levels of listening and deep dialogue. Additionally, this online seminar will provide information on behaviors that perpetuate bias. As academic advisors, we can recognize these behaviors and choose other behaviors that empower us to provide our advisees with the tools and resources to succeed. It is about “spirit” leadership and being intentional in all our actions with our advisees.
Recognizing and using the techniques provided in this presentation will allow advisors to uncover their intentional selves. It is a journey of rejuvenation. The best part of Gracious Space is that it is rooted in ethical leadership. Elements of mutual influence, inquiry, and advocacy are the foundation within the framework of Gracious Space. If as advisors, we are willing to invite diversity and learn from one another, Gracious Space is the pathway to bring your advising practice to a transcendent level. Enhancing your deep listening skills, creating meaningful dialogue, and avoiding the pitfalls of bias in our behaviors is what makes Gracious Space the only way to uncover our intentional and authentic self. It begins with creating a space that is comfortable and inviting. We call it Gracious Space.
We will end the online seminar with an activity in which we will be identifying behaviors in the context of Gracious Space. Finally, we will look at an incidence of bias, and together we will use what we have learned to understand the negative impact on our students’ chances for success and persistence when bias occurs. We want better outcomes with our students, and this online seminar will provide another perspective to the important work that, as advisors, we do every day.
- Acquire self-knowledge regarding listening and dialogue levels and enhance academic outcomes for advisees.
- Explore the meaning and creation of Gracious Space and why it’s so essential in building an atmosphere of trust and transformation
- Identify the four levels of listening and dialogue and the impact on advising techniques.
- Learn to recognize the behaviors that promote bias in our advising practice and eliminate such behaviors.
- Explore recommendations on adapting Gracious Space to your advising practice for successful outcomes by utilizing the four elements of “spirit’, a setting where you are, inviting the “stranger,” and learning together.
- Enrollment Management
- Human Resources
- Student Services/Affairs
- Academic Advising/Coaching
- Financial Aid
- Any educator interested in learning more about gracious space
Eileen Snyder has transitioned from an academic advisor to an independent educational consultant. She is currently writing a monograph on transcendent academic advising that focuses on narrative theory and family systems. She previously worked as an academic advisor for Georgia Southern University. She has worked as a corporate trainer for workforce development and began her career in education as a Retention Manager for Peirce College in Philadelphia, Pa. She is a frequent presenter at NACADA and enjoys mentoring academic advisors that are mid-career to the profession and wish to brand their practice in order to establish their authentic self. Eileen’s education is in Organizational Development and Leadership in which she has adapted concepts like Gracious Space, Bowen Theory of Family Systems, and the Four Rooms of Change to the professional advising practice. Each providing a unique perspective to the work of the professional advisor seeking tools and techniques to assess transitional change, recognize and understand systemic anxiety and how it impacts student success and now the applicability of Gracious Space to recognize and eliminate inherent bias and build lasting rapport. She can be contacted via email at Eileen.Snyder@yahoo.com.
Bio current as of April 2022.
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New Employee Training: Include the online training as part of your new employee training program to ensure consistency.
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How much does a live webinar or on-demand training cost?
1 Training (Live Webinar or On-Demand Training) - $425 Unlimited connections, campus-wide access license to the recording for one year.
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All live Webinars and over 100 pre-selected, on-demand webinars.
Is the price for Go2K a one-time fee or an annual fee?
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How are colleges using Go2O?
Colleges are using Go2O in a variety of ways:
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Are there various pricing options available for Go2O?
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Is Go2O ADA compliant and responsive?
Go2O is ADA accessible and fully responsive on any mobile device, tablet, or computer.
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- Career Readiness
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Which workshops are your top rated?
We take quality seriously, and so all of our workshops are top notch in terms of content and look. However, if we know how you plan to use StudentLingo (FYE, Retention, Probation, TRIO, etc.), we can make workshop recommendations.
Funding is a little tight, how many workshops can I get for $XX?
You can buy the entire StudentLingo package (50 workshops) or we offer several a la carte options. Unlike a lot of other software companies, we don’t charge per user, so we can work with any budget. We recommend talking to other departments on campus to increase your purchasing power and to share the cost. Also, we do have a pay model whereby students pay directly. If you are interested in learning more about this option, give us a call.
Is there an admin view?
This is a feature of our platform, but comes at an additional cost. With the admin view, you get access to more advanced reporting, and you have it in real time. With the standard membership, you get monthly reports.
How have other schools leveraged reporting?
- One of our partners, College of Southern Nevada, used StudentLingo to measure learning outcomes. in a study, one class had access to StudentLingo and the other cohort did not. 92% of the cohort with access to StudentLingo earned a whole letter grade higher than the cohort without StudentLingo.
- A lot of our partners use the data to justify funding for grants, operating dollars, or for new program development.
- The evaluation data is particularly useful in identifying what type of learning students prefer and the qualitative takeaways from viewing the workshop.
- Some of our partners use the data to connect with their student information system, like Banner or Peoplesoft.
- I think a great way to get started on how you want to use the data is to ask yourself some questions:
- How will I know if StudentLingo was successful?
- What do I hope students will gain from access to StudentLingo?
- What data is important for me to know in order to show that StudentLingo is a worthwhile purchase?
What is TutorLingo?
TutorLingo is a series of 9 online training modules that prepare tutors by providing the basic skills necessary to support their peers in becoming more independent and strategic learners.
Should the TutorLingo trainings be viewed in any particular order?
No, each training is a stand-alone workshop, and they can be viewed in any order.
What is the CRLA?
The CRLA is a group of student-oriented professionals active in the fields of reading, learning assistance, developmental education, tutoring, and mentoring. In 1989, the CRLA created a training program that is considered ‘best-practice’ for tutor training. A fews years ago, Innovative Educators partnered with the CRLA to create supplementary training modules. Our training supports learning centers in achieving level 1 certification through CRLA.
Do CRLA members receive a discount on TutorLingo?
Yes. CRLA members receive a 10% discount on TutorLingo.
Is there an admin view?
Yes. The admin view is an upgrade and costs $500, but gives you the ability to access completion data more efficiently and in real time. If you don’t want the admin view, we provide monthly usage reports.
What is ParentLingo?
ParentLingo is a go-to resource that institutions can easily share with parents to encourage student independence, growth & success. ParentLingo is a shared resource that recognizes and includes parents as partners in the educational process.
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What features are included?
- 8 Targeted Modules For Parents Branding (Logo On Every Page)
- ADA Compliant & Responsive Design
- Promotional Materials
- Registration (First Name, Last Name, Email)
- 8 Targeted Modules For Parents Branding (Logo On Every Page)
- ADA Compliant & Responsive Design
- Promotional Materials
- Completion Reports & Standard Evaluations
- Custom Branding (Logo & Institutional Photos)
- 3 Additional Registration Points
- Add & Edit Custom Content
- Customizable Evaluations & Surveys Advanced Reporting
- Designated Instructional Designer
- Flexible Pricing (College Payment Option Or Parents Pay Directly)