Dawn Coder, M.Ed. serves as the associate director of advising and learner success at The Pennsylvania State University, World Campus and Continuing Education. Dawn has thirteen years of leadership experience working both in the non-profit environment, and in higher education. She has eight years’ experience in higher education as an academic adviser and an administrator, primarily working with adult learners at a distance. Dawn was instrumental in building telecommuting staff in her current workplace. Her department, Academic Advising & Student Disability Services, has 37 employees, 15 of which telecommute in five states.