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The College Coach Approach: A Low Cost, High Impact Strategy For Student Success
Registration Fee: $345.00


Emotional Intelligence (EI) is a unique repertoire of emotional skills and competencies that a person uses to navigate everyday challenges of life. EI skills can assist students in adapting to the demands and pressures of the college environment, promoting effective student learning, and contributing to college success.

This session will highlight an innovative and collaborative approach that significantly contributes to student success and college retention. College employees (staff, faculty and administrators) utilize their leadership and EI skills to make a meaningful difference in the lives of college students. In their role as ‘College Coach’, they encourage students to develop those EI skills that are paramount for being academically successful. In doing so, college employees expand their own personal repertoire of EI skills which leads to personal and professional growth.


Training Front Office Staff: Handling Difficult & Disruptive Behaviors
Registration Fee: $345.00

Tuesday, February 7 ~ 3:00-4:30pm EST

Front office staff, like soldiers on the front lines of battle, is often placed in situations where they are nose-to-nose with students, faculty and staff who are not at their best. They are asked to create a warm, caring, customer-service focused place for students, faculty and staff to have their questions answered. This program will offer some practical advice on how to work with emotional and at-risk faculty, staff and students who approach front office staff in person, on the phone or through email in a disrespectful manner. The presenters will also discuss ways to create an office waiting room environment that will help reduce conflict and prevent problems before they start.


Developing And Providing Integrated Student Services In Higher Education: Creating The "One Stop" Shop For Students
Registration Fee: $345.00

Tuesday, February 7 ~ 1:00-2:30pm EST
This session will provide an overview of how integrated student services, also known as the “One Stop shop”, can provide your college or university with a seamless delivery of student services, as well as a collaborative and challenging work environment for your staff. The presenter will discuss student services integration across several dimensions including virtual, physical, and organizational integration. By deconstructing operational silos, streamlining processes, and cross-training staff, operational efficiencies can been gained and students can be provided with holistic counseling experiences.

The presenter will discuss the “One Stop” approach to service, which has been successful for many institutions, and will highlight the University of Minnesota’s successful One Stop Student Services Office. Participants will leave with a thorough understanding of various approaches to creating a One Stop shop on their campus and will be provided with several handouts including: job descriptions, organizational chart, and training matrix.


Providing Professional Development 24/7: Restructuring How We Deliver Training
Complimentary Webinar

Wednesday, February 8 ~ 3:00-4:00pm EST
With increasingly limited resources and high demands from faculty and staff, institutions are finding it difficult to provide training in a cost-effective manner. This session will explore a series of online tools faculty and staff can use to provide training 24/7.

The presentation will include the use of podcasts, web conferencing and videos, all of which are critical to creating a dynamic and engaging learning environment. The presenters will focus on how to utilize these tools to deliver and enhance face-to-face training, online training and on-demand training, so that you can do more with less.


Developing An Effective Peer Mentoring Program Supporting First-Generation College Students
Registration Fee: $345.00

Thursday, February 9 ~ 3:00-4:30pm EST
In these difficult economic times of budget cuts and limited resources determining best practices for making the most of existing assets while continuing to serve students effectively is critical. First-generation college-goers experience a variety of challenges as they enter and move through higher education. In fact, much of the existing research indicates that students whose parents did not attend college are more likely than their non first-generation counterparts to be less academically prepared for college, to have less knowledge of how to apply for college and for financial assistance, and to have more difficulty in acclimating themselves to college once they enroll (Tym, et al., 2005). As Vargas (2004) explains, low-income, minority, and first-generation students are especially likely to lack specific types of “college knowledge.” Zimmerman (2000) asserts that at-risk students are less likely to seek help when they need it. As such, educational institutions must provide students with specific types of resources and support to insure that they move through college successfully. Peer mentoring programs like the one to be described here can serve to supplement existing programmatic and institutional efforts to support first-generation students, while building capacity and empowering students through the development of critical college knowledge.


Identifying And Managing Asperger’s In The Classroom
Registration Fee: $345.00

Friday, February 10 ~ 1:00-2:30pm EST
At many colleges and universities, the number of students with Asperger’s Disorder continues to increase. While these students have the intellectual abilities to be successful, they struggle with understanding social cues and comprehending unwritten rules and procedures. They may be teased or laughed at by other students. As a result, these students pose unique challenges to faculty members, administrators and other students during their college careers. Working successfully with Asperger’s students requires an understanding of their behavior and knowledge of how to communicate with them. In this program, Brian Van Brunt, Ed.D., will offer recommendations for helping these students to succeed.


Universal Design Within Student Affairs: Proactive Design For Inclusion And Engagement
Registration Fee: $345.00

Tuesday, February 14 ~ 1:00-2:30pm EST
Institutions of Higher Education continue to strive to retain and engage all students. One way that this has been addressed specifically for students with disabilities over the past decade is through the application of Universal Design (UD) regarding reduction of physical barriers, and the application of Universal Design for Learning (UDL) regarding reduction of academic barriers (Belch, 2004; Getzel, 2008). The principles and framework of UD have been well established; notably summarized by Burghstahler and Cory (2008). As the focus on UD has increased, the value of UD beyond people with disabilities has gained positive attention (Harper & Quaye, 2009). Originally created as a framework for architecture, UD has expanded to applications inside and outside of the classroom; its very nature spurning users to think creatively and expansively.


Reflective Judgment: Teaching Students To Think Critically In A Time Of Information Overload
Registration Fee: $345.00

Wednesday, February 15 ~ 3:00-4:30pm EST
Each day, Google users perform more than 2.9 billion searches. Wikipedia claims over ten million articles in two-hundred and fifty-three languages. Today’s students have greater access to information than ever before. As Keeling (2004) articulated in Learning Reconsidered: A Campus-Wide Focus on the Student Experience, “…knowledge is no longer a scarce – or stable – commodity. (It) is changing so rapidly that specific information may become obsolete before a student graduates and has the opportunity to apply it” (p. 4)


Online Student Retention: Assessing Why Students Stay And Why They Leave
Registration Fee: $345.00

Thursday, February 16 ~ 3:00-4:30pm EST
Two of the most widely discussed topics in post-secondary education today are online teaching & learning and student retention & success. In the national dialogue these topics are usually treated separately. However, those institutions that make great use of online delivery have learned – often the hard way – that increasing the rates of retention and success of online students requires mechanisms and resources grounded in the unique characteristics of the students who gravitate toward distance and technology-mediated course delivery.

In this webinar we will examine the experiences of University of Maryland University College (UMUC), the largest public university provider of online programs and courses in the United States, in measuring and improving the retention and success rates of its online students.


Understanding Post Traumatic Stress Disorder: How to Improve the Academic Success of Student Veterans on Your Campus
Registration Fee: $345.00

Thursday, February 23 ~ 3:00-4:30pm EST

There have been over 2.3 million soldiers deployed to the Wars in Iraq and Afghanistan since October 2001. Of these, approximately 1.4 million have left active duty and begun their transition to civilian life, engaged in getting an education and new jobs. Many of these new veterans face psychological and readjustment difficulties that are the invisible wounds of war. The VA estimates that approximately 51% of returning soldiers sought help for a mental health problem, usually Post Traumatic Stress. In this lecture, we will explore the scope of mental health, neuro-cognitive, and readjustment problems that previously deployed military veteran students face as they return to our college campuses. We will also explore some unique issues military veterans not been deployed to a war zone may bring to college campuses. Finally, we will provide some guidelines on how campus initiatives and education can help these service men and women thrive in their educational endeavors.


Exceptional Front-Line Customer Service In Higher Ed
Registration Fee: $345.00

Tuesday, February 28 ~ 1:00-2:30pm EST
How do you define customer service?We may all define this differently, but there are basic principles and proven tips and techniques that can assist front-line staff in providing exceptional customer service to our students and their families. This session will provide participants an overview of different philosophies of customer service and why exceptional customer service is important in higher education.


Mentoring Students With Asperger’s: A Look Outside The Classroom
Registration Fee: $345.00

Wednesday, February 29 ~ 3:00-4:30pm EST
Asperger’s is a growing disorder in today’s college population at both community colleges and four years institutions. This program will offer a range of practical, research-based and time-tested techniques for working with students struggling with Asperger’s disorder. Dr. Brian Van Brunt will review how to assist students transitioning from high school to college, helping with social and communication challenges and ensuring proper access to services.


How To Involve Faculty In Recruitment & Retention Efforts
Registration Fee: $345.00

Thursday, March 1 ~ 1:00-2:30pm EST
With increased competition for the best and brightest students, faculty have become instrumental in student recruitment efforts. Furthermore, research shows that a meaningful relationship with a faculty member can make the difference in a student deciding to stay at an institution or leave an institution. Admissions and enrollment professionals are experts at the top of the funnel when students are expressing interest in an institution, but faculty involvement can be crucial when a student is deciding between one place and another. Students want to know who will be teaching them and the faculty are the experts in the academic fields.


Building Bridges For Success: Easing The High School-To-College Transition For First-Generation College-Goers
Registration Fee: $345.00

Thursday, March 1 ~ 3:00-4:30pm EST
First-generation college-goers experience a variety of challenges as they enter and move through higher education. As such, educational institutions must provide students with specific types of resources and support to insure that they move through college successfully. Join us to learn how to build (or improve) a first-year experience program that can serve to supplement existing programmatic and institutional efforts to support first-generation students. Discover how to build relationships between academic and student affairs divisions while empowering students through the development of critical college knowledge, help-seeking behaviors. How to evaluate outcomes will also be discussed.


Identifying And Managing Aggressive Student Behaviors, Attitudes And Emotions
Registration Fee: $345.00

Friday, March 2 ~ 1:00-2:30pm EST
College and Universities are increasingly concerned with identifying risk factors and preventing violence from occurring on their campus. This workshop will help higher education faculty, staff, counselors and psychologists better understand aggressive behavior and how to prevent this aggression from manifesting on campus as violence. The training will offer insights into the difference between cognitive and primal aggression, the early stages of cognitive aggression called the Un-Magnificent Seven©, how individuals move through the stages of the aggression continuum (trigger, escalation and crisis) and what attitudes; behaviors and qualities are likely to be associated with individuals who make the ultimate decision to take the lives of others on their path towards revenge. Those completing the training will be better prepared to prevent violence on their campus as they become more fluent in the Aggression Management© system.


Building And Maintaining A Robust And Productive Student Success Team
Registration Fee: $345.00

Wednesday, March 7 ~ 3:00-4:30pm EST
Many campuses have student success teams or retention committees; however, many of them are less than productive. Increasing student retention is much more realistic when there is a large contingency focused on retention initiatives. Having a robust student success team can be instrumental in your retention efforts.

Hear from the chair of a very robust student success team who has led the team for more than 8 years and led the efforts to increase retention by 10 percent at the institution. The team’s composition, agendas, follow-up, and recognition are key to the success in building a team that is effective and produces results year after year. Join us and you will receive valuable information regarding how to build a productive student success team on your campus.


Increasing Academic Performance Using First-Year Seminars And Learning Communities
Registration Fee: $345.00

Thursday, March 8 ~ 3:00-4:30pm EST
Early intervention is critical to campus retention efforts. Early alert systems offer institutions systematic approaches to identifying and intervening with students exhibiting at-risk behaviors before the behaviors reach the acute stage. Many of these systems rely on a common format for student referral to a central receiving point. Systems at larger institutions use web-based technology to allow for a scalable approach to at-risk intervention. This presentation describes the development, implementation, and assessment of a web-based, fully integrated early alert referral system at a large, public university in the Southwest.


Supporting Transfer Students: Creating A Campus Climate That Promotes Student Success
Registration Fee: $345.00

Friday, March 9 ~ 1:00-2:30pm EST
Transfer and access to higher education are now more intertwined than ever before. Many institutions are looking to transfer students to fill in the enrollment gaps left by fewer high school graduates. Accepting transfer students into the culture of the campus isn’t as easy as simply admitting them. Changing campus climate and culture to accept and value transfers can be a challenge for many faculty and administrators. Building a campus climate that enhances student success and welcomes this ever growing population takes an intentional effort with university-wide support. Participants will be instructed on how to assess the campus environment as it relates to transfer students and their experiences. Based on their campus audit, faculty and staff will hear some creative ways of building a transfer friendly and transfer-going culture on their campuses.


Developing Strong K-16 Partnerships That Increase Latino/a Student Access And Success
Registration Fee: $345.00

Tuesday, March 20 ~ 3:00-4:30pm EDT
Institutions across the country have struggled to create initiatives that lead to increased completion rates for all students and more specifically for Hispanic students. This webinar will focus on the myriad of strategies and initiatives being utilized by South Texas College in collaboration with nineteen school districts to create a college-going culture and increase college readiness and completion. The purposeful partnerships with K-12 have led to a nine percent increase in college-going rates, twenty-seven percent increase in English Language Arts college readiness, and a twenty-six percent increase in mathematics college readiness over a five year period in a predominately Hispanic population.

Participants will receive information on key collaborative strategies for elementary, middle, and high schools. A major focus will be on the comprehensive dual enrollment program including dual enrollment academies, early college high schools, and dropout recovery programs.


Driving Student Success Through A Culture Of Evidence
Registration Fee: $345.00

Wednesday, March 21 ~ 3:00-4:30pm EDT
Established via Legislative mandate, South Texas College opened its doors in 1993 and has grown from 1,038 to over 27,500 students in sixteen years. Serving a 95% Hispanic Student body, the College has taken bold steps to balance student access with student success. This session will focus on how an institution can positively impact student success by implementing a ‘culture of evidence’ to drive strategy development, assessment, and resource allocation/re-allocation. The session will demonstrate how one community college has utilized a culture of evidence to transform how the institution addresses student success issues.


Supporting The Engagement, Learning And Success Of African American And Latino Male Students
Registration Fee: $545.00

Thursday, March 22 ~ 1:00-2:30pm EDT & Thursday, March 29 ~ 1:00-2:30pm EDT
2 Part Workshop
This intensive three hour workshop (two 90 minute sessions) will identify the characteristics, challenges and strengths of African American and Latino male students whose backgrounds and experiences often put them at greater risk for not achieving their full potential and/or for leaving college.

Participants will consider how these students often confront multiple challenges due to overlapping issues (e.g., multicultural AND first generation AND first-year; multicultural AND underprepared AND GBT). The presentation will share intentional, structured and proactive theory-based individual and programmatic interventions that can increase engagement, motivation and achievement.


Staying Smart: Strategies For Moving Forward With Assessment
Registration Fee: $345.00

Friday, March 30 ~ 1:00-2:30pm EDT
This workshop will ask you and your colleagues to consider your assessment challenges and will help you identify tools to enhance assessment planning and the use of assessment to improve teaching and learning. The presentation will include a discussion of ways to keep assessment front and center so that programs continue to improve in meaningful ways.


Increasing Student Involvement And Retention: An Innovative (And Low Cost) Peer Program That Works
Registration Fee: $345.00

Wednesday, April 4 ~ 1:00-2:30pm EDT
It’s a familiar sight on many college campuses, especially at the beginning of a new term…the classic Involvement Fair. It may be called by different names on different campuses, but it is essentially the same wherever you see it. A collection of tables and displays are arrayed in a large open space where interested parties can walk up and learn the details of a myriad of different opportunities. For those of us who are driven by a passion for helping students connect and engage with our institutions, there are few experiences that give us such a close and personal view of student involvement. Before our very eyes, we watch new relationships form and new interests develop. Maybe the reason we all do some version of an involvement fair is because it always seems to work. Perhaps it is that it works so well that we so often fail to ask a very important question, “Does it work for everyone?”.


Peer Mentoring For Transfer Students: Creating A Bridge That Helps Students Succeed
Registration Fee: $345.00

Thursday, April 5 ~ 1:00-2:30pm EDT
As public funding for colleges and universities diminishes in a poor economy, coupled with an increasing emphasis on accountability for retention and graduation rates, academic and student affairs specialists face multiple challenges. To meet these expectations at a large metropolitan university that enrolls more than 10,000 new transfers each academic year, an innovative Peer Mentor program was developed. The successful program assists students as they prepare for transfer, helps them through their transition and guides them as they progress to graduation. Through collaboration with multiple partners, this peer program trains students to be first-level academic advisors, provides them a structure and support to develop transition programming that meets the needs of new transfer students, and creates a bridge for new students into the academic and social life of the campus community.


Developing & Implementing A Web-Based Early Alert System
Registration Fee: $345.00

Thursday, April 5 ~ 3:00-4:30pm EDT
Early intervention is critical to campus retention efforts. Early alert systems offer institutions systematic approaches to identifying and intervening with students exhibiting at-risk behaviors before the behaviors reach the acute stage. Many of these systems rely on a common format for student referral to a central receiving point. Systems at larger institutions use web-based technology to allow for a scalable approach to at-risk intervention. This presentation describes the development, implementation, and assessment of a web-based, fully integrated early alert referral system at a large, public university in the Southwest.


Title IX And Sexual Misconduct On Campus: Training Faculty & Staff On What, When & How To Report
Registration Fee: $345.00

Wednesday, April 11 ~ 1:00-2:30pm EDT
Following the Dear Colleague Letter released last April, Title IX coordinator trainings have been on the rise across college campuses. Community and residential colleges have been scrambling to ensure their Title IX policy and investigations are in line with the OCR standards.

This training will provide an in-depth look at nine different core concepts that are essential for faculty and staff to understand. Jason Ebbeling (Vice President of Student Affairs at Mitchell College) and Dr. Brian Van Brunt (Director of Counseling at Western Kentucky University) will share their observations and thoughts related to sexual misconduct and harassment. They will discuss practical case examples from a legal, psychological and administrative perspective.


Empowering Non-Traditional Students To Succeed In Today’s College Classroom
Registration Fee: $345.00

Wednesday, April 11 ~ 3:00-4:30pm EDT
This 90-minute webinar is designed specifically for classroom teachers who can expect to encounter non-traditional students regularly in their courses. A significant secondary audience would be the academic administrators who supervise those faculty members and who are responsible for training them. The purpose of this webinar is to help faculty members and administrators understand who non-traditional students are, what sorts of special needs they may have and how instructors can help to meet those needs, and how non-traditional students can often make unique contributions to the learning environment. The webinar will be led by a 26-year veteran of the community college classroom who has taught literally thousands of non-traditional students over the years and who has also served as a department chair and an academic dean.


Creating An Evaluation Process For Online Faculty
Registration Fee: $345.00

Tuesday, April 17 ~ 1:00-2:30pm EDT
An increasing number of institutions of higher education offer courses and programs in their entirety online. While a variety of evaluation tools exist for professors in the traditional classroom, the same methods of assessment are not necessarily effective in the online environment.

This webinar will address factors that should be considered when designing an evaluation process for online instruction, examples of existing criteria for faculty evaluation, and guidance in creating a process for evaluation including an evaluation tool.