Innovative Educators

Reengineering Enrollment Services to Create a One-Stop Center and Common Service Philosophy

Registration Fee: $295.00

Description

On-Demand Training: Reengineering Enrollment Services to Create a One-Stop Center and Common Service Philosophy

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Buy this single session or purchase a package deal and save!

$1750 for your choice of 12 presentations (If purchased individually $3540)
$1200 for your choice of 6 presentations (If purchased individually $1770)

$750 for your choice of 3 presentations (If purchased individually $885)

$295 for one presentation

View registration steps below

This session will highlight the approach, process and procedure that Lawrence Technical University created to serve students in a one-stop center environment. Speakers will review benchmarking visits, the development of goals and strategies, the implementation plan which includes new job descriptions, cross training techniques and the assessment steps conducted during the process.

Objectives

Participants will learn: How to integrate student service offices in a one-stop center environment How to implement a process improvement program that engages all users in the change How to develop cross-training activities that last How to develop a matrix management approach to leading in a one-stop center environment How to assess and manage the change as you are progressing through the new environment

Who should attend?

Instructional and Student Services Deans
Admissions Directors
Enrollment Managers
Front Line Admissions Staff
Recruitment Specialists
Student Success Specialists
Advisors and Counselors
Student Support Professionals
All individuals who serve students in a university environment
All people who are currently in a one-stop center environment
Anyone planning to develop a one-stop center
All managers and supervisors that need some additional professional development on leading their organization into the future

Who are the speakers?

Lisa Kujawa
Lisa Kujawa has served as the assistant provost for enrollment management at Lawrence Technological University since 2002.She is a veteran of over 20 years working in the fields of admissions, recruitment and enrollment management. Before joining Lawrence Tech as director of admissions in 1998, she worked at Mercy College of Detroit as the Director of Admissions and Scholarships and the University of Michigan-Dearborn as the Associate Director of Admissions and Director of Information Support Services

A past president of the Michigan Association of Collegiate Registrar and Admissions Officers (MACRAO) and a current member of the Midwest ACT Executive Council Kujawa holds a bachelor’s degree in industrial psychology and a Master of Arts in training and development. She also has attended the Harvard University Management Development program in 2002. She chairs numerous committee’s at Lawrence Technological University on Strategic Planning, Enrollment Planning, Banner Implementation, and Mission Effectiveness.

Kujawa is a popular speaker on leadership, communication, and collaboration, and has spoken on these topics at numerous national, regional and local educational conferences over the past 12 years.

Holly A. Diamond

Currently, Ms. Diamond is responsible for many of the student enrollment services and university initiatives, some of which include the One Stop Center, registration and records, online student services, graduation, commencement, and retention efforts. The initiatives launched are always with the goal of offering better service to the Lawrence Technological University constituents, including streamlined processes, increased communication and greater accessibility of information.

Ms. Diamond has extensive experience in the areas of student services and enrollment management. Prior to assuming her position with Lawrence Technological University, she served as the Director of the Novi Campus of Walsh College, where she held primary responsibilities for student enrollment, academic and auxiliary services. While in this role, she was instrumental in bringing about significant enrollment increases at the Novi Campus while, at the same time, increasing the campus’ visibility by developing strong relationships with members of the community by serving on several community boards and being appointed to a special international committee by the Mayor of Novi.

Prior to joining Walsh College, Ms. Diamond held several positions at the University of Michigan-Dearborn, leaving there as the Director of Orientation. While in that role, Ms. Diamond implemented many new initiatives that directly impacted the yield of students participating in the Orientation program, as well as the increased visibility and enrollment in the University’s Honors Program through a comprehensive recruitment plan.

How do I register?

You can purchase a single presentation or a pack of 3, 6 or 12. To register, add the product(s) to your cart and enter the appropriate coupon code if purchasing more than two events.

Coupon code for 12 presentations - 12ondemand

Coupon code for 6 presentations - 6ondemand

Coupon code for 3 presentations - 3ondemand

Or you can register via fax by clicking on this form: Paper-based registration form

How does it work?

1. We email you a link and password that will give you access to the On-Demand Training presentations
2. You distribute the link and password to your entire faculty and staff via email
3. You will have access to these links indefinitely

What are the benefits of on-demand trainings?

Accessible: Email the trainings to your entire faculty and staff, so they can take advantage of training opportunities anytime, anywhere. They can watch in the comfort of their office, their home or while traveling.
Cost-Effective: No travel required. An innovative way to provide your entire faculty and staff with a variety of professional development opportunities for one low price! The more you train – the more you save, as the registration fee is per institution, not per person.
Easy: It’s as easy as point, click, participate. And if you run into any problems, we’re always here to help.
Practical: Our training sessions focus on the most critical and relevant issues facing educators today. Our primary goal is to provide participants with the information, training and skills necessary to immediately implement positive change at their institutions.
Top-Notch Speakers: Our speakers are subject matter experts and recognized in their field.
No Expiration: When you purchase an On-Demand Training, it is yours indefinitely. You can use it whenever and as often as you want, offering consistent training to all of your hires.
Satisfaction Guaranteed: Our On-Demand Trainings are 100% guaranteed. Thus, there is no risk. If you are not completely satisfied, we will refund your money in full.

How will we use these trainings?

Hybrid Professional Development: Distribute an On-Demand Training to faculty and staff at the beginning of each month and plan a discussion session at the end of the month to determine how you will implement the strategies presented.
Online Faculty and Staff Learning Communities: Distribute On-Demand Trainings to faculty and staff so they can watch anytime, anywhere. Contact Innovative Educators at val@ieinfo.org and we will create an online discussion group specifically for your institution at no extra charge.
In-Service Training: Plan a day and time to show an On-Demand Training in a lecture hall or large conference room and invite faculty and staff to attend – debrief immediately following the presentation.
Staff Recognition: Develop a program around the On-Demand Trainings with monthly themes and recognize the staff members that implement the best idea related to the theme.
Team-Building: Utilize these On-Demand Trainings to develop cross-functional and cross-discipline teams to foster collegiality.
New Employee Training: Include these trainings as part of your new employee training program to ensure consistency.
Implementation and Follow-Up: Use the guide and evaluation materials provided by Innovative Educators to plan, implement and track your progress.

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