Julie Selander has worked in higher education administration and finance for over 24 years. Her experience includes student loan servicing operations, tuition payment plan sales and marketing, organizational leadership, as well as various management positions in higher education student services including student accounts receivable, billing, collections, financial aid, and customer service.

Julie is the director of the One Stop Student Services Office at the University of Minnesota providing seamless and integrated student services in the areas of enrollment, registration, financial aid, billing, student accounts receivable, and student veterans services. Twenty-seven One Stop Counselors across three campus locations provide service via phone, e-mail, and in-person for over 51,000 students on the Twin Cities campus.

Julie presents frequently on various topics related to higher education student services and has written several articles for publication, including NACUBO’s Student Centered Financial Services: Innovations That Succeed. She serves as a board member for Minnesota’s College Goal Sunday initiative and is a founding member and on the board of directors for the Institute for Student Services Professionals. She has undergraduate and master’s degrees from the University of Minnesota and is currently working on her dissertation as a Ph.D. candidate at the University of Minnesota in the Higher Education Policy and Administration program. She is also an instructor at the University of Minnesota in the Organizational Leadership, Policy, and Administration department and teaches Customer Service Training to undergraduate students.