Best Practices in Learning Support Centers: Increase Student Retention and Academic Success

Registration Fee: $295.00

Best Practices in Learning Support Centers:  Increase Student Retention and Academic Success
On-Demand Training Available!

Developmental Education On-Demand Training SeriesBuy more and save! Buy 3 get the 4th free!


  No One To Waste: Why Developmental Education is Essential

  Retaining Underprepared Students:  Creating a Comprehensive Developmental Education Program

  Empowering Developmental Student Success: Integrating Learning Assistance and Student Development Services with Alternative Instructional Approaches

  Best Practices in Learning Support Centers: Increase Student Retention and Academic Success

Outline of Presentation

Frank Christ, the webinar presenter, will group Best Practices in seven presentation modules with time for feedback after each module. They will focus on basic areas of a center:   programs and services, clientele, partnering and brokering of services, assessment and evaluation, publicity and public relations, and certification (center, programs, and personnel).  Participants will review each of the practices and discuss how they might work at their individual centers.   Attendees will receive a link to an extensive Learning Support Centers in Higher Education website bibliography specific to its use by learning center administrators.

  • Definitions: Best ( Effective) Practices
  • Promising Practices
  • Benchmarking
  • The Sloan Rubric
  • Names/Types of Learning Support Centers in Higher Education
  • Promising Practices of Learning Support Centers in Higher Education
  • A List of Promising Practices of Learning Support Centers in Higher Education
  • References for Promising Practices: Internet at LSCHE  website
  • Participant Next Steps Suggestions        



Participants will view promising practices in 7 areas:
1) general
2) programs & services
3) clientele
4) partnering /brokering
5) assessment and evaluation
6) publicity and public relations
7) certification and recognition



Who Should Attend?

  • Deans, Vice Presidents and Directors
  • Directors of Learning/Academic Support Centers
  • Faculty
  • Instructional and Student Services Deans
  • Instructors in DevEd courses
  • Administrators of DevEd programs
  • Non-DevEd program directors looking to retain first-year students
  • Administrators and others concerned with retaining first-year students
  • Student Success Specialists
  • Advisors and Counselors
  • Student Support Professionals
  • Anyone interested in improving retention rates for underprepared students


Who is the Speaker?


Frank L. Christ was the director of the CSU Long Beach Summer Institutes (1985-1989), the co-director/coordinator of the Arizona Winter Institutes (1991-2003) and has been actively involved with learning assistance for the past 35 years. He was the founder and past coordinator (1972-1990) of the award-winning Learning Assistance Support System at CSU Long Beach. He is the author of  the first computer-based diagnostic and prescriptive study skills survey, six study skills textbooks, and many articles on learning assistance, study skills, and technology as it impacts on teaching and student learning. In recent years, Frank has been involved in on-line course development and teaching as well as presenting workshops on learning support for online student/learners.

Frank is a past president of the College Reading and Learning Association. His editorial contributions include guest editor and contributor to the Jossey-Bass New Directions for Learning Assistance series (1981), founding columnist (1981-87) of the Journal of Developmental Education "Techtalk" Series, co-editor of Starting up a Learning Assistance Center: Conversations With CRLA Members Who Have Been There and Done That (2000), co-author of 100 Things Every Online Student Ought To Know. (2003), and of Online Student Skills and Strategies Handbook (2006).  In addition, Frank is a Founding Fellow (2000) of ACDEA.

What is the cost?

How does it work?  


1.  We email you a link and password that will give you access to the On-Demand Training presentations
2.  You distribute the link and password to your entire faculty and staff via email
3.  You will have access to these links indefinitely



What are the benefits of On-Demand Trainings? 

  • Accessible: Email the trainings to your entire faculty and staff, so they can take advantage of training opportunities anytime, anywhere. They can watch in the comfort of their office, their home or while traveling.
  • Cost-Effective:  No travel required.  An innovative way to provide your entire faculty and staff with a variety of professional development opportunities for one low price!  The more you train, the more you save.  The registration fee is per institution, not per person.
  • Easy:  Its as easy as point, click, participate.  If you run into any problems, were always here to help.
  • Practical:  Our training sessions focus on the most critical and relevant issues facing educators today.  Our primary goal is to provide participants with the information, training and skills necessary to immediately implement positive change at their institutions.
  • Top-Notch Speakers:  Our speakers are subject matter experts and recognized in their field. 
  • No Expiration:  When you purchase an On-Demand Training, it is yours indefinitely.  You can use it whenever and as often as you want, offering consistent training to all of your hires.
  • Satisfaction Guaranteed:  Our On-Demand Trainings are 100% guaranteed.  Thus, there is no risk.  If you are not completely satisfied, we will refund your money in full.

How will we use these trainings? 

  • Hybrid Professional Development:  Distribute an On-Demand Training to faculty and staff at the beginning of each month and plan a discussion session at the end of the month to determine how you will implement the strategies presented.
  • Online Faculty and Staff Learning Communities:  Distribute On-Demand Trainings to faculty and staff so they can watch anytime, anywhere.  Contact Innovative Educators at and we will create an online discussion group specifically for your institution at no extra charge. 
  • In-Service Training:  Plan a day and time to show an On-Demand Training in a lecture hall or large conference room and invite faculty and staff to attend debrief immediately following the presentation.
  • Staff Recognition:  Develop a program around the On-Demand Trainings with monthly themes and recognize the staff members that implement the best idea related to the theme.
  • Team-Building:  Utilize these On-Demand Trainings to develop cross-functional and cross-discipline teams to foster collegiality.
  • New Employee Training:  Include these trainings as part of your new employee training program to ensure consistency.
  • Implementation and Follow-Up:  Use the guide and evaluation materials provided by Innovative Educators to plan, implement and track your progress.