Diversity, Inclusivity and Civility: Developing and Enhancing Students' Cultural Competence

Registration Fee: $545.00

Diversity, Inclusivity and Civility:
Developing and Enhancing Students' Cultural Competence

(two-part workshop)

Available On-Demand

Each participant will receive a link to the recording which is good for one year and can be distributed to your
entire faculty and staff via email for viewing anytime, anywhere!

Download paper-based registration form 

College campuses are places where many people have their first experiences encountering and interacting with a wide range of people from many diverse backgrounds, experiences, and worldviews that are different from their own. Many colleges strive to educate students to develop an understanding of their personal relationship to the world’s social, cultural, political, economic, technological, and natural environments. In order to create an environment conducive to student success, faculty, administration, and staff must collaborate (literally co-labor) to create a community of mutual respect and understanding.

This two-part workshop will address how developing and enhancing cultural competence must be the primary outcome of diversity/inclusivity programs. Cultural competence is the ability to understand, communicate and effectively interact with people across cultures. While “culture” is often viewed in the U.S. as being primarily related to race, ethnicity, and gender, effective diversity/inclusivity programs must also address sexual orientation, socioeconomic status, disability/ability, religion, age, and other issues which lead to marginalization and exclusion.

The workshop is split into 2 sections.

Part 1 – It takes a campus community to create inclusive and civil environments wherein students, faculty, and staff feel welcomed, are encouraged to do their best work, are treated with respect and dignity, and are valued for who they are. This session will increase participants’ awareness of difference and consider how issues of diversity can impede the development of inclusive communities. It will examine issues of “implicit cultural assumptions”, stereotyping, and biases and consider how attitudes toward race, gender and other diversity operate at a conscious and unconscious level. The session will support participants to expand their cultural competence and ability to make distinctions, and encourage them to use their natural empathy in relations with others in order to strengthen their campus communities.

Part 2 will focus on the needs of faculty. This section will address the many kinds of diversity on our campus (e.g., age, gender, religion, sexual orientation), and will focus specifically on how faculty can strengthen their efforts to increase success for students who confront social and academic challenges that limit their engagement, learning, and success. These include students who are first generation/low socio-economic status, multicultural and international students, and students who are academically under-prepared for college level work. The workshops will also address bullying and incivility as emerging challenges on campuses and in the workplace.


  • Understand diversity/inclusivity and discuss why campuses should provide professional development in this area
  • Appreciate the relationship between diversity, inclusivity, and civility
  • Identify Cultural Competence as the goal for diversity/inclusivity training
  • Recognize seven kinds of diversity and seven isms, or forms of exclusion
  • Understand how issues of diversity (e.g., age, sexual orientation, race) influence the work and learning experiences of students, faculty, and staff
  • Differentiate Diversity/Inclusivity initiatives from Equal Opportunity (EEO) Programs and proactive vs. reactive professional development
  • Understand how issues of “diversity in diversity” pose a challenge for diversity/inclusivity training
  • Examine culture, subculture, and their impact on our lives and work
  • Understand civility and the emerging issue of bullying in the workplace
  • Learn how to identify and respond to incivility and bullying

Participants will develop personal action plans, wherein they will identify a specific action they can take to contribute to more inclusive campuses where they work. 

Who should attend?
  • 2 and 4-year, public and private institutions
  • All faculty
  • Deans of Instruction
  • Directors of Diversity
  • Human Resources Personnel
  • Professional Development Coordinators
  • Directors of Teaching and Learning Centers
  • Academic and Student Affairs Deans and Staff
  • Student Success Staff
  • Orientation Staff
  • Student Development Retention Coordinators
  • Academic Advisors
  • Directors of Enrollment Services
  • Directors of Student Development Services

Who is the speaker?
Thomas Brown -- a lifelong student and academic affairs educator with an impressive record of effectiveness in creating academic and student affairs programs that promote increased learning, achievement, and success. Tom served as Dean of Advising Services/Special Programs at Saint Mary’s College of California, where he developed and implemented administrative units to meet the special needs of Asian Pacific American, African American/Black. Hispanic/Latino, and International students. He also served as a member of the Board of Directors and Vice President of the National Academic Advising Association.

Tom is currently Managing Principal of Thomas Brown & Associates, a consulting network that has worked with more than 350 campuses to increase student success, build inclusive communities, and manage change (www.tbrownassociates.com). Tom and his associates has developed and facilitated diversity/inclusivity programs for faculty, staff, and students at numerous two- and four-year campuses, as well as for the Peace Corps, the US Postal Service, and the US Ninth Circuit Court.

Tom Brown has delivered keynote addresses at national conferences, campus colloquia and professional development workshops. His work is based on an integration of theories, research findings, and practical experience that make a real difference for individuals and institutions. Tom is also a nationally recognized author and expert in retention, academic advising, promoting the success of at-risk students, international education, and diversity/inclusivity training. His recent publications include, “From Diversity to Inclusivity,” in Foundations: A Reader for New College Students (Wadsworth, 2011).

You can register online by adding this product to your card. You can also register by emailing or faxing the completed paper-based form (at top of page). If you have any questions, please call 303-775-6004.

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