Designing an environment that is conducive to streamlined student services and promotes student success is a critical objective for many colleges and universities. Today’s higher education leaders and administrators involved in student service delivery need to consider which physical space needs are important when remodeling a new space, redesigning an existing space, or building an entirely new facility. Developing an integrated student services model, also known as the “One Stop Shop,” can help institutions deliver seamless, professional services in many areas including registration, financial aid, billing, payment, and housing. While great focus has been placed on developing virtual spaces with integrated online self-services for students, thoughtful design of the physical environment is just as important when creating spaces conducive to successful interactions with students.
Participants of this webinar will hear from a representative of the University of Minnesota who assisted in the implementation of their One Stop Student Services model in a new state-of-the-art LEED certified building on campus. The importance of building or remodeling a physical space that supports streamlined student services will be discussed." Participants will better understand some of the space considerations related to developing a successful “One Stop Shop” student services model.
- Define various ways to think about their service delivery vision and how the physical environment can help shape that vision
- Begin to determine what services and functions might co-exist in their new “One Stop Shop” space
- Learn about ways to analyze their space and resource needs
- Understand some of the terminology or lingo used in construction and design
- Understand some of the ADA regulations related to space and the LEED certification movement for today’s new construction projects
- Identify challenges and hurdles with their specific project and begin to define what opportunities might exist to overcome those challenges
- Discover some resources to advance their knowledge on the subject
- Learn from a University of Minnesota case study on how they approached a new building project and engaged staff to embrace the change
- 2-year & 4-year institutions
- Vice President
- All Student Services/Affairs Administrators & Staff
- Accreditation Officers
- Building & Facilities Staff
- Anyone involved in campus space planning