Embracing Technology To Promote Exceptional Student Services In Higher Education
Embracing Technology To Promote Exceptional Student Services In Higher Education
 
On-Demand Training
The registration fee includes institutional access to the recording for one year.
Paper-Based Registration Form
Registration Fee: $345.00

Description Speaker(s)
 
Overview:
This webinar will offer participants an overview of the online self-services and other technology initiatives that higher education institutions are developing and providing for their students and their families. Learn more about how technology is shaping the student experience with financial aid, electronic billing and payments, graduation planning, and more. Through strategic design and implementation of technology tools, administrators can promote increased efficiencies, improve retention and graduation rates, and promote student success.

The presenter will discuss various online student self-services and web applications that have proved successful for students to help manage the business of being a student, including a look into student portals and mobile device initiatives that have been developed to provide personalized information and communications to students. Online views of various University of Minnesota web applications and technology tools that have been highly successful in terms of quality student services and creating efficiencies will also be reviewed.

Objectives:
  • Self-service options that institutions have developed to assist with customer service strategies including self-service financial aid planning, registration/graduation planning, and customer service relationship software
  • How to leverage technology into seamless self-service Web applications that bring students from “in line” to “online”
  • Examples of cutting-edge technology initiatives for student services including student portals and mobile device initiatives
  • About specific web applications and technology tools that have been highly successful at the University of Minnesota
Who should attend?
  • 2-year institutions & 4-year institutions
  • All Student Services/Affairs Departments
  • Online Learning
  • Webmaster

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