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Colleges and universities have long incorporated tutoring in their retention efforts. However, it is often up to academic support professionals to develop best practices and make their programs visible on campus. This webinar will assist college tutoring coordinators and professionals in improving their programs and tutoring practices and will explore specific strategies tutoring professionals can use to best help students succeed academically.
Tutoring services, for example, have expanded to include varieties of group tutoring and online tutoring to adapt to the needs of today's students. Participants will be guided on how to develop these services to help students succeed. We will also discuss types of services that should be offered, organizing space and services, staffing and evaluation procedures, tutor training, and advertising services.
Johanna Dvorak directs a comprehensive academic support services program at the University of Wisconsin-Milwaukee (UWM) which includes peer tutoring, Supplemental Instruction, online tutoring, and academic coaching. Dr. Dvorak has served as the President of the National College Learning Center Association (NCLCA) in 2004 and was a mentor and presenter at NCLCA’s Institute for Learning Center Professionals (July 2009).
A frequent presenter at conferences in the field, she is also a member of the Association for the Tutoring Profession (ATP), and the National Association for Developmental Education (NADE), and the College Reading & Learning Association (CLRA).
A qualitative researcher, she authored, “The College Tutoring Experience” in The Learning Assistance Review (Fall 2001) and “Managing Tutoring Aspects of the Learning Assistance Center” in Research for Educational Reform (December 2004). She is co-author of a chapter on training for online tutors in CRLA’s upcoming edition of its Tutor Training Handbook. Her research interests include learning assistance management, tutoring programs and services, online academic support services, and women in educational leadership.
Dr. Dvorak earned her Ph.D. in Educational Leadership and Information Studies from UWM, her M.Ed. at University of Texas at Austin in Curriculum & Instruction and Library Science, and her B.A. in English from Drake University.
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